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Ottawa, 15 November 2012
Our reference: 8740-B54-201211458
8740-B2-201211474
BY EMAIL
Mr. Denis E. Henry
Vice-President, Regulatory
Government Affairs and Public Law
Bell Aliant
160 Elgin Street, 19th floor
Ottawa, Ontario K2P 2C4
regulatory@bell.aliant.ca
Mr. Philippe Gauvin
Senior Counsel, Regulatory Law & Policy
Bell Canada
160 Elgin Street, 19th floor
Ottawa, Ontario K2P 2C4
bell.regulatory@bell.ca
RE: Group B applications to modify the terms and conditions pertaining to the 30 day deactivation policy for Calling Features and Home Phone subscriptions
Dear Sirs:
On 9 September 2012, Bell Aliant and Bell Canada (the companies) submitted applications (Tariff Notices 415 and 7363, respectively) to modify the terms and conditions pertaining to the 30 day deactivation policy for Calling Features and Home Phone subscriptions such that the companies would be able to waive the related early cancellation penalties at their discretion.
Paragraph 28(1)(a) of the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure provides that the Commission may request parties to file information or documents where needed.
The companies are requested to provide a complete response, with supporting rationale, to the attached questions by 21 November 2012.
Where a document is to be filed or served by a specific date, the document must be actually received, not merely sent, by that date. Copies of the documents should also be sent to cameron.warriner@crtc.gc.ca.
Yours sincerely,
Original signed by
Michel Murray
Director, Regulatory Implementation
Telecommunications
c.c.: cameron.warriner@crtc.gc.ca
Attach. (1)
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