ARCHIVED -  Letter

This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Ottawa, 25 May 2012

File No.:  8663-C12-201015470


Mr. Mike Bowler
Operations Manager
Key2 Communications Inc.
75 Shields Court
Unit 4
Markham, Ontario
L3R 9T4

RE:  Obligations of local VoIP service providers with respect to 9-1-1 emergency service and registration as a reseller

Dear Mr. Bowler:

On 15 May 2012, and amended via e-mail on 24 May 2012, Key2 Communications
Inc. (Key2) filed its proposed customer notification texts with respect to its local VoIP
9-1-1 emergency service.

This is to advise that Commission staff has reviewed Key2’s proposed customer notification texts, as revised, and considers that Key2 is in compliance with the directives in Telecom Decision 2005-21 and Telecom Decision 2005-61.

Yours sincerely,

Original signed by

Michel Murray
Director, Decisions and Operations

c.c.: Michael Holmes, CRTC, (819) 953-5123,

Date modified: