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Ottawa, 15 May 2012
Ref. No.: 8663-C12-201015470
Ms. Faye Hughes
P.O. Box 80
3145 Highway 21 North
Re: Obligations of local VoIP service providers with respect to 9-1-1 emergency service and registration as a reseller
Dear Ms. Hughes:
On 10 April 2012, Bruce Telecom filed its proposed customer notification texts with respect to its local VoIP 9-1-1 emergency service.
This is to advise that Commission staff has reviewed Bruce Telecom’s proposed customer notification texts and considers that Bruce Telecom is in compliance with the directives in Telecom Decision 2005-211 and Telecom Decision 2005-612.
‘Original signed by M. Murray’
Director, Decisions and Operations
cc: Michael Holmes, CRTC (819) 953-5123, email@example.com
 Emergency service obligations for local VoIP service providers, Telecom Decision CRTC 2005-21, 4 April 2005 (Telecom Decision 2005-21).
 Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 – Customer notification requirements, Telecom Decision CRTC 2005-61, 20 October 2005 (Telecom Decision 2005-61).
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