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Ottawa, 7 March 2012

Our references:  8340-G44-201202019

By E-mail

Mr. Edward Antecol
Vice-President, Regulatory and Carrier Relations
Globalive Wireless Management Corp. WIND Mobile
207 Queens’s Quay West
Toronto, Ontario
M5J 1A7

RE:  Wireless Service Provider Enhanced Provincial 9-1-1 Network Access Service Agreements between Globalive Wireless Management Corp. (WIND Mobile) and Telus Communications Company, and WIND Mobile and Bell Canada

Dear Mr. Antecol:

On 22 February 2012, the Commission received applications from Globalive Wireless Management Corp. (WIND Mobile) requesting approval, pursuant to section 29 of the Telecommunications Act (the Act), for two separate Agreements for the Provision of Wireless Service Provider (WSP) Enhanced 9-1-1 (E9-1-1) Service.  The first agreement, between WIND Mobile and Bell Canada, was dated 25 May 2009. The second agreement, between WIND Mobile and TELUS Communications Company (TCC), was dated 1 July 2009.

In Implementation of wireless Phase II E9-1-1 service, Telecom Regulatory Policy CRTC 2009-40, 2 February 2009 (TRP 2009-40), the Commission directed the incumbent local exchange carriers (ILECs) that provide WSP E9-1-1 service to file tariff revisions to reflect the introduction of wireless Phase II Stage 1 E9-1-1 service (Phase II service).  The Commission also directed all WSPs to complete their respective implementation of Phase II service by 1 February 2010, wherever wireline E9-1-1 service is available across Canada.

In Bell Aliant Regional Communications, Limited Partnership; Bell Canada; MTS Allstream Inc.; Saskatchewan Telecommunications; TELUS Communications Company; and Télébec, Limited Partnership - Wireless service provider enhanced 9-1-1 service agreements, Telecom Order CRTC 2010-46, 29 January 2010 (Telecom Order 2010-46), the Commission approved template WSP E9-1-1 agreements for Bell Canada and TCC, among others.

The template agreements approved in Telecom Order 2010-46 reflected the introduction of wireless Phase II service, which provides public safety answering points (PSAPs) with more accurate longitudinal and latitudinal (X,Y) information regarding the location of wireless E9-1-1 callers, in addition to the information provided under Phase I of the service. Phase I provides only the telephone number and cell site/sector information of wireless E9-1-1 callers to the PSAP.

Commission staff notes that the agreements filed by WIND Mobile are based on model agreements that were in effect prior to the issuance of Telecom Order 2010-46.  The company’s agreements do not reflect the approved template WSP E9-1-1 agreements for Bell Canada and TCC, nor the directive in TRP 2009-40 that WSPs must implement Phase II service by 1 February 2010.  Consequently, these agreements do not properly reflect the required operation of the facilities connecting WIND Mobile to Bell Canada and TCC based on the current policy.

Because WIND Mobile’s applications do not comply with the Commission’s requirements as described above, this file is closed.

WIND Mobile may submit new applications addressing the above-mentioned concerns.  The applications must be presented in the form of new agreements.

Yours sincerely,

Original signed by M. Murray (for)

Suzanne Bédard
Senior Manager, Tariffs

cc:  Joseph Cabrera, CRTC (819) 934-6352,

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