ARCHIVED - Letter
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Sylvie-Catherine Croteau, on behalf of
French-language Closed Captioning Quality Standards Working Group
1250, rue Guy, 9e étage
Montréal, QC H3H 2T4
Via email : sylvie.croteau@adhoc-recherche.com
Subject : CRTC reference 476415, Broadcasting Regulatory Policies CRTC 2011-741 and 2011-741-1, on the French-language closed captioning quality standards - French-language Closed Captioning Quality Standards Working Group
Dear Ms. Croteau,
This is further to your 10 April 2012 letter, sent on behalf of the French-language Closed Captioning Quality Standards Working Group (FL-CCWG), regarding the deadline for submitting an updated version of the French-language closed captioning quality standards and best practices that reflects the Commission’s determinations set out in policies 2011-741 and 2011-741-1.
You indicate in your letter that the majority of the FL-CCWG members have agreed on an updated version of the standards that will be submitted to the Commission, with the exception of one group member who has been unable to provide comments due to health concerns. You further request that the deadline for submitting the revised standards be postponed by 45 days in order to allow the working group member to provide his input.
Staff recognizes the importance of ensuring that members of the working group are given the opportunity to comment on documents submitted to the Commission on behalf of the group. Staff is also sympathetic to the health issues that the working group member has been experiencing. That being said, staff would note that the new mandatory closed captioning quality standards were clearly outlined by the Commission in 2011-741 and 2011-741-1 and staff does not believe that incorporating the approved standards into a document should lead to any significant debate or discussion. As such, and given that the mandatory closed captioning quality standards will come into effect 1 September 2012, staff expects the working group to submit an updated version of the standards by 7 May 2012.
Sincerely,
Nanao Kachi
ORIGINAL SIGNED BY
Acting Director
Social and Consumer Policy
cc: members of the FL-CCWG
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