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Ottawa, 17 May 2011

Our Reference: 8740-T69-201105602

BY E-MAIL

Ms. Michelle Duguay
Senior Regulatory Advisor – Tariffs
Telecom Policy & Regulatory Affairs
TELUS Communications Company
9 Jules-A.-Brillant Street, R 0901
Rimouski, Quebec
G5L 7E4
michelle.duguay@telus.com

RE: Tariff Notice 558 and 558/A – TELUS SmartTouch services

Dear Ms. Duguay:

The Commission received an application from TELUS Communications Company (TCC), dated 25 March 2011, and amended 12 April 2011, under cover of Tariff Notices 558 and 558/A, respectively, in which the company proposed amendments to its General Tariff as an incumbent local exchange carrier in Quebec. Specifically, TCC proposed to modify section 2.20 – TELUS’ SmartTouch Services, in order to introduce a Call Transfer service. In its application, TCC cited an anticipated demand of fewer than 10 clients as justification for not performing an economic study in support of the proposed tariff.

On 28 April 2011, Commission staff sent a request for information to TCC to assess the reasonableness of the anticipated demand. The Commission received a response from TCC dated 5 May 2011.

Commission staff has re-examined TCC’s application as well as its answers to the Commission’s questions, and now asks that TCC file an economic study to support the proposed tariffs by 1 June 2011.

Sincerely,

Original signed by S. Bédard

Senior Manager, Tariffs
Telecommunications
Suzanne Bédard

c.c.: Martin Brazeau, CRTC, 819-997-3498, martin.brazeau@crtc.gc.ca

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