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Ottawa, 6 April 2011
Our Reference: 8660-T66-201104348
BY E-MAIL
Mr. Ted Woodhead
Vice-President
Telecom Policy & Regulatory Affairs
TELUS Communications Company
regulatory.affairs@telus.com
Re: Adverse Event Exclusion Application based on the framework from Telecom Decision CRTC 2005-20, Finalization of quality of service rate rebate plan for competitors (“Decision 2005-20”) related to a shortage of HDSL cards
Dear Sir:
Commission staff considers that additional information is required in order for the Commission to make determinations on the matters raised by TELUS Communications Company (TCC) in the above-noted proceeding. Therefore, TCC is to respond to the attached interrogatories by
20 April 2011, serving copies on all other parties.
TCC is reminded that where a document is to be filed or served by a specific date, the document must be actually received, and not merely sent, by that date.
Sincerely,
Original signed by
Mario Bertrand
Director
Competition Implementation and Technology
Telecommunications
cc: Interested parties to Decision 2006-15
Attachment 1: Interrogatories for TCC
Interested Parties List
abriggs@cogeco.ca; regulatory@bell.aliant.ca; angusoliver320@gmail.com; p_gordon@rogers.com; sdesy@actq.qc.ca; EdwardAntecol@globalive.com; bell.regulatory@bell.ca ; Russell.rath@bell.ca; peter.rhamey@bmo.com; regulate@sprint-canada.com; blackwell@giganomics.ca; hearn@clnpc.ca; doran@canopco.com; calgaryregulatory@calgary.ca; michel.messier@cogeco.com ; ybarzakay@comwave.net; piac@piac.ca; marcel.mercia@cybersurf.com; ctacit@tacitlaw.com; stinsond@comnet.ca; regulatory@distributel.ca; dma2@telusplanet.net; Regulatory.Matters@corp.eastlink.ca; jesse@vianet.ca; regulatory@vianet.ca; creven@vartec.net; ian.stevens@execulink.com; RCI.Regulatory@rci.rogers.com; kirsten.embree@fmc-law.com; dave.jarrett@sympatico.ca; andre.labrie@mcccf.gouv.qc.ca; terry.hayden@gov.yk.ca; jcalder@gvrd.bc.ca; icollins@torontohydro.com; MShulman@Shaw.ca; jhpratt@msn.com; ldunbar@fasken.com; crtc@mhgoldberg.com; regulatory.aff@fidomobile.ca; iworkstation@mtsallstream.com; ksigurdson@nationssphere.com; s.traynor@shaw.ca; regmat@newnorth.ca; regmat@ntl.sympatico.ca; regulatoryaffairs@nwtel.ca; laurie.marcella@ontera.ca; progers@osler.com; ken.engelhart@rci.rogers.com; Bc.schurr@sasktel.net; sbray@deloitte.ca; reglementa@telebec.com; gkane@stikeman.com; lepage@riq.qc.ca; ddobbin@torontohydro.com; blaliberte@americanunitedcorporation.com; regulatory.affairs@telus.com; David.Wilkie@tbaytel.com; ghariton@sympatico.ca; jeffrey.fan@ubs.com; creven@vartec.net; regaffairs@quebecor.com; dmckeown@viewcom.ca; lefebvre@rogers.com; john.lacalamita@verizonbusiness.com; rproulx@xittelecom.com; benrovet@rogers.com; lauriel@arcticdata.ca; support@bcpiac.com; tom.copeland@caip.ca ; jeremyc@ssimicro.com; PN2004-2@cbmi.ca; nlarouche@cep.ca; rudyk@cyberglobe.net; dave.smith@e-serve.com; bevans@ebsys.mb.ca ; msegal@ebit.ca; roberta.johnson@police.edmonton.ab.ca; sbeatty@geotechcomm.com ; scott@folkstone.ca; beatson@telusplanet.net; lisa.bowes@gov.ab.ca; LBC_Consulting@live.ca; hglustein@rtscanada.com; pmhayward@telus.net; sdoyon@iphonia.com; jw.thomas@sympatico.ca; richard.boyer@cum.qc.ca; richard.leblanc@cum.qc.ca; phaneuf.marc@ville.gatineau.qc.ca; lbertrand@blgcanada.com; lya@lya.com; pgrant@mccarthy.ca; bpp0@rogers.com; chris.paterson@edt.gov.on.ca; paul.frew@motorola.com; reg.affairs@naturalconvergence.com; lorraine@nunanet.com; carterb@nortelnetworks.com; adamee@nunanet.com; communicationsservices@torontopolice.on.ca; regulatory@ota.on.ca; jesse@openflows.org; rpachal@pacomm.com; jaskin@pulver.com; richard.talbot@rbccm.com; eric@rothschildco.com; williami@ssimicro.com; hbergman@teldesign.com ; rosenbloom_aldridge@ralaw.ca; ted.hickey@reddeer.ca; matthewa@bcwireless.net; robertg@greenlining.org ; debbie.stewart@utoronto.ca ; cpatterson@utilitieskingston.com; sdorsey@vds.ca; rwdelsesto@swidlaw.com; joe@wem.ca; don.falle@inukshuk.ca; Regulatory@sjrb.ca; regulatory@primustel.ca; reglementation@xittel.net ; reglementation@xittel.net; regulatory.affairs@alcatel.com; rob.olenick@tbaytel.com ; calgaryregulatory@calgary.ca; regulatory@lya.com; amedeo.bernardi@ontera.ca; Regulatory@sjrb.ca; regaffairs@quebecor.com; lefebvre@rogers.com; reglementation@xittel.net ; benrovet@rogers.com; regulatoryca@aol.com; stikeman@tactix.ca; cataylor@cyberus.ca; agottlieb@gottliebgroup.ca; dmckeown@viewcom.ca; joe.parent@vonage.com; david.kidd@blakes.com; kirsten.embree@fmc-law.com; jeffrey.fan@ubs.com; pleblanc@iedm.org; regulatory@primustel.ca;
Attachment 1
TCC(CRTC) 06 April 2011 -101
Please provide the following information.
No |
Data Element |
Beginning November 2010 |
Beginning December 2010 |
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1 |
Number of HDSL cards on hand |
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No |
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November 2010 |
December 2010 |
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2 |
Number of HDSL cards used for installation of new DNA/CDN services for: |
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3 |
Number of HDSL cards used to close repair trouble reports of DNA/CDN services requiring HDSL cards for: |
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4 |
Average provisioning time of DNA/CDN services where HDSL cards were required for: |
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5 |
Average repair time for DNA/CDN services where HDSL cards were required for: |
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November 2010 |
December 2010 |
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No |
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Requests |
Completed on-time |
Requests |
Completed on-time |
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6 |
Number of DNA/CDN requests where HDSL cards were required for: |
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November 2010 |
December 2010 |
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No |
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Trouble Reports |
Completed within 4 hr MTTR |
Trouble Reports |
Completed within 4 hr MTTR |
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7 |
Number of DNA/CDN service trouble reports related to HDSL cards only for: |
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* where this information, as it relates to TCC’s retail customers, is not readily available, describe the measures taken by TCC to ensure that TCC’s retail customers are not treated on a preferential basis in the situation where there is a HDSL cards shortage.
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