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Ottawa, 9 February 2011

Our Ref.: 8663-C12-201015470


Mr. Denning Lai
City Telecom Inc.
3781 Victoria Park Avenue, Unit 13
Scarborough, Ontario
M1W 3K5

Dear Mr. Lai:

Re: Obligations of local VoIP service providers with respect to 9-1-1 emergency service

In a letter dated 20 December 2010, Commission staff advised City Telecom Inc. (City Telecom) to provide additional information related to the company’s proposed customer notification texts in order to comply with the directives in Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 – Customer notification requirements, Telecom Decision CRTC 2005-61, 20 October 2005 (Telecom Decision 2005-61).  On 13 January 2011, City Telecom filed its response to the above-noted Commission letter.

This is to advise that Commission staff has reviewed City Telecom’s proposed customer notification texts and considers that they are in compliance with the Commission’s determinations in Telecom Decision 2005-61.

Yours sincerely,

‘Original signed by S. Bédard’

Suzanne Bédard
Senior Manager, Tariffs

cc: C. Abbott, CRTC (819) 997-4509

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