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Ottawa, 5 January 2011

Our Reference: 8740-B2-201018317


Mr. David Palmer
Director- Regulatory Affairs
Bell Canada
160 Elgin Street, Floor 19
Ottawa, Ontario K2P 2C4

Mr. Denis E. Henry
Vice-President – Legal, Regulatory and Government
Affairs & Chief of Privacy
Bell Aliant
160 Elgin Street
Ottawa, Ontario K2P 2C4

Dear Sirs:

Re: Associated with Bell Aliant Tariff Notice 349 and Bell Canada Tariff Notice 7293

Bell Aliant Regional Communications, Limited Partnership (Bell Aliant) and Bell Canada (collectively the Bell companies) are requested to provide responses to the attached interrogatories by 12 January 2011. The responses must be received, not merely sent, by that date.

Yours sincerely,

Original signed by

Yvan Davidson
Senior Manager, Competitor Services and Costing

cc: Richard Pagé, (819) 997-4298
Canadian Network Operators Consortium Inc. (CNOC)


1. In a letter dated 14 December 2010 associated with Bell Aliant Tariff Notice 349 and Bell Canada Tariff Notice 7293, the Bell companies proposed to increase the speed of Basic - Residence GAS for end-users in Ontario from the current maximum of up to
5 Mbps downstream to up to 6 Mbps downstream, for both grandfathered and
non-grandfathered Residence GAS end-users, and with no change to the monthly rates for Basic - Residence GAS accesses affected by this speed change, commencing on
29 May 2011, coincident with their proposed launch of their new General Tariff
Item 5440 – GAS-FTTN products. The Bell companies also submitted that they will perform a managed upgrade, staggered throughout 2011, based on capacity and resource availabilities.

a. Briefly explain the above-noted managed upgrade plan for the Bell companies’ retail and wholesale 6 Mbps downstream service in Ontario.

b. Identify the expected time gap between an upgrade to 6 Mbps for the Bell companies’ retail end-users in a given geographical area and the matching upgrade to 6 Mbps for the GAS end-users in the same area. The response should address the reasons, with supporting rationale, for the expected time gap.

c. Explain, with supporting rationale, whether some Residence GAS end-users in Ontario could technically be upgraded to the Bell companies’ up to 6 Mbps service before the proposed implementation date of 29 May 2011. If so, provide the earliest date for which this would be possible.

d. Explain, with supporting rationale, the basis on which the Bell companies intend to determine, after the implementation of the upgrade to the up to 6 Mbps service, whether a new Residence GAS end-user in Ontario will be eligible for i) the up to 6 Mbps FTTN service only, ii) the up to 6 Mbps non-FTTN service only, and iii) a choice of either up to 6 Mbps FTTN or, up to 6 Mbps non-FTTN.

e. In a letter dated 22 December 2010, associated with Bell Aliant Tariff Notice 349 and Bell Canada Tariff Notice 7293, the Bell companies stated that retail customers in Québec served over legacy copper facilities are actually provided with the "up to 7 Mbps" service, which corresponds with the current GAS 5Mbps service. Explain, with supporting rationale, whether or not the Bell companies intend to upgrade the GAS residence Québec end-users on the Bell companies’ non-FTTN network to an up to 7 Mbps matching speed service. If so, provide the planned date of implementation. The response should discuss whether the Bell companies would perform a managed upgrade in Québec, similar to that proposed in Ontario.

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