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Ottawa, 11 February 2011

TELUS Communications Company – Application for forbearance from the regulation of business local exchange services

File number: 8640-T66-201015933

In this decision, the Commission denies TCC’s request for forbearance from the regulation of business local exchange services for a number of exchanges in Alberta, British Columbia, and Quebec.

Introduction

1.         The Commission received an application by TELUS Communications Company (TCC), dated 25 October 2010, in which the company requested forbearance from the regulation of business local exchange services[1] in 80 exchanges in Alberta, British Columbia, and Quebec. A list of these exchanges is set out in the Appendix to this decision.

2.         The Commission received submissions and data regarding TCC’s application from Cogeco Cable Inc., Quebecor Media Inc. on behalf of Videotron Ltd., and Shaw Telecom G.P. The public record of this proceeding, which closed on 13 December 2010, is available on the Commission’s website at www.crtc.gc.ca under “Public Proceedings” or by using the file number provided above.

Commission’s analysis and determinations

3.         The Commission has assessed TCC’s application based on the local forbearance test set out in Telecom Decision 2006-15. In this case, the Commission will first consider the competitor quality of service (Q of S) results criterion of the test.

4.         The Commission notes that TCC submitted competitor Q of S results for the period of March to August 2010. The Commission has reviewed these results and finds that TCC has demonstrated that during this six-month period it did not consistently provide any competitors with services that were below Q of S standards.

5.         However, for the above-mentioned period, TCC did not meet, on average, the Q of S standard for Indicator 1.9 – Migrated unbundled Type A and B loop order service intervals met. TCC asked that its results be revised because of the small number of orders received for this indicator over the six-month period, which the Commission allowed in the context of the rate rebate plan (RRP).[2] According to TCC, this revision would enable it to meet the Q of S standard for Indicator 1.9.

6.         The Commission notes that the incumbent local exchange carriers (ILECs) already benefit from more flexibility when compiling their competitor Q of S results in the context of a local forbearance application than in the context of the RRP. In the context of a local forbearance application, competitor Q of S results for each indicator are based on the average of the ILEC’s results for all competitors over a six-month period; however, in the context of the RRP, the ILEC must meet the Q of S standards monthly for each indicator and for each competitor. Consequently, the Commission considers that TCC’s request to revise its results as allowed in the context of the RRP is not appropriate.

7.         Therefore, the Commission finds that TCC has not demonstrated that it met, on average, the Q of S standards for each indicator set out in Appendix B of Telecom Decision 2006-15, as defined in Telecom Decision 2005-20, with respect to the services provided to competitors in its operating territories.

8.         Accordingly, the Commission determines that TCC does not meet the competitor Q of S criterion for this period.

9.         In light of the above, the Commission will not address TCC’s submission with respect to the product market, competitor presence test, and communications plan criteria of the local forbearance test.

10.     The Commission determines that TCC’s application does not meet all of the local forbearance criteria set out in Telecom Decision 2006-15 regarding the 80 exchanges listed in the Appendix to this decision. As such, the Commission denies TCC’s application for forbearance from the regulation of business local exchange services in these exchanges.

Secretary General

Related documents

Appendix

TCC requested forbearance from the regulation of its business local exchange services in the following 80 exchanges:

Alberta

Beaumont
Bentley
Bon Accord
Bow Island
Bowden
Bruderheim
Carstairs
Coaldale
Devon
Didsbury
Exshaw
Gibbons
Lacombe
Lamont
Leduc
Magrath
Penhold
Picture Butte
Redwater

 

British Columbia

Agassiz
Bowser
Campbell River
Cedar
Cobble Hill
Comox
Courtenay
Cumberland
Dragon Lake
Fort Langley
Gabriola Island
Haney
Hartway
Ladysmith
Lake Cowichan
Lantzville
Nanoose
Naramata
Oyster Bay
Peachland
Pitt Meadows
Port Alberni
Quesnel
Sardis
Squamish
Union Bay
Vanway
Wellington
Yarrow

 

Quebec

Batiscan
Donnaconna
L’Islet
Luceville
Matane
Montmagny
Neuville
Port-Cartier
Portneuf
Rivière-au-Renard
Sept-Îles
St-Agapit
St-Anselme
St-Apollinaire
St-Augustin-de-Desmaures
St-Charles
St-Damien
Ste-Anne-des-Monts
Ste-Claire
Ste-Croix
St-Édouard-de-Lotbinière
Ste-Hénédine
St-Flavien
St-Gédéon
St-Henri-de-Lévis
St-Jean-Port-Joli
St-Lambert-de-Lauzon
St-Raphaël
St-Raymond
St-Stanislas
St-Ulric
Val-Alain

 

 


Footnotes:
[1]     In this decision, “business local exchange services” refers to local exchange services used by business customers to access the public switched telephone network and any associated service charges, features, and ancillary services.

[2]     In the context of the RRP, the Commission considered in Telecom Decision 2007-54 that where a single missed order or trouble report causes an incumbent local exchange carrier (ILEC) to miss the standard for a competitor Q of S indicator, an ILEC should be allowed to miss one order or trouble report where the missing of that order or trouble report would have caused the ILEC to not meet the standard for that indicator.

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