Search

ARCHIVED - Telecom Order CRTC 2011-333

This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Archived

This page has been archived on the Web.

PDF version

Ottawa, 18 May 2011

Amtelecom Limited Partnership – Introduction of IP Relay services

File number: Tariff Notice 63

1.         The Commission received an application from Amtelecom Limited Partnership (Amtelecom), dated 12 April 2011, proposing changes to section 1100 – Relay Service of its General Tariff. Specifically, Amtelecom proposed to introduce IP Relay services, pursuant to the Commission’s directives in Broadcasting and Telecom Regulatory Policy 2009-430.

2.         The Commission received no comments regarding Amtelecom’s application. The public record of this proceeding, which closed on 16 May 2011, is available on the Commission’s website at www.crtc.gc.ca under "Public Proceedings" or by using the file number provided above.

3.         Amtelecom’s application was approved on an interim basis in Telecom Order 2011-268.

4.         The Commission notes that Amtelecom did not include the term "9-1-1" in section 1100, item 1.2 – Conditions of Service (item 1.2) of its proposed tariff pages. The Commission considers that for greater clarity, the following paragraph of item 1.2 in Amtelecom’s proposed tariff pages should be amended as follows (changes in bold):

Basic 9-1-1 emergency service is provided for emergency calls placed through IP Relay Services. End-users placing an emergency call through IP Relay Services will be routed to an operator and the end-user will be asked to provide their location, city and province in which the emergency exists. Once this information has been successfully provided to the Operator, the Operator will route the end-user’s call to the appropriate Public Safety Answering Point (PSAP) corresponding to the provided location.

5.         With these changes, the Commission approves on a final basis Amtelecom’s application, effective the date of this order.

Secretary General

Related documents

 
Date modified: