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Ottawa, 17 December 2010


Our Reference: 8740-B2-201018317



Mr. David Palmer
Director- Regulatory Affairs
Bell Canada
160 Elgin Street, Floor 19
Ottawa, Ontario K2P 2C4

Mr. Denis E. Henry
Vice-President – Legal, Regulatory and Government
Affairs & Chief of Privacy
Bell Aliant
160 Elgin Street
Ottawa, Ontario K2P 2C4

Dear Sirs:

Re: Associated with Bell Aliant Tariff Notice 349 and Bell Canada Tariff Notice 7293

In a letter dated 14 December 2010, Bell Aliant Regional Communications, Limited Partnership (Bell Aliant) and Bell Canada (collectively the Bell companies) filed revisions to their General Tariffs, Item 5410 – Gateway Access Service (GAS).

In the table provided at paragraph 4 of their letter, the Bell companies indicate that under their current retail usage based billing (UBB) program they offer a downstream speed option of 5 Mbps for both Ontario and Quebec. Commission staff notes that Bell Canada’s website shows “Performance” retail service downstream speeds of 6 Mbps and 7 Mbps respectively for Ontario and Quebec, which appear to be inconsistent with the information provided in the Bell companies’ letter.

The Bell companies are requested to explain the above-mentioned discrepancy by 22 December 2010. This reply must be received, not merely sent, by that date.

Yours sincerely,

Original signed by


Yvan Davidson

Senior Manager, Competitor Services and Costing
cc: Richard Pagé, (819) 997-4298


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