This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Ottawa, 24 November 2010

Reference: 8665-C12-201007229


To: Interested Parties to Review of the Commissioner for Complaints for Telecommunications Services, Telecom Notice of Consultation CRTC 2010-247, 30 April 2010, as amended (Telecom Notice of Consultation 2010-247)

Dear Sir/Madam:

Re: Amendment to the organization and conduct of the public consultation for Notice of Consultation 2010-247

This is to advise parties of a change in procedure for the final oral argument phase of the public consultation to begin on Monday, 29 November 2010 in connection with the above-noted proceeding.

The final oral argument phase will now follow the format for oral rebuttal argument established for the High-Speed Access proceeding (Telecom Notice for Consultation CRTC 2009-261, as amended) and the Obligation to Serve proceeding (Telecom Notice of Consultation CRTC 2010-43, as amended).

Accordingly, all parties wishing to do oral rebuttal argument are to advise the Hearing Secretary no later than 26 November 2010 and are expected to be present for the entirety of this phase, during which they may be called upon at any time to answer questions from members of the Commission panel and other parties.

The procedures otherwise set out in the Commission’s organization and conduct letter of 4 November 2010 continue to apply.

Yours sincerely,


Robert A. Morin
Secretary General

c.c. Parties to Telecom Notice of Consultation 2010-247
M. Vallee, CRTC, 819-997-9254
C. Millay, CRTC, 819-934-1358

Email Addresses:;;;;;;;; ;;;;;;;;;;;;;;;;; ;;;

Date modified: