This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Ottawa, 16 November 2010

Our Ref.: 8638-C12-200512964


Mr. Doug Hamilton
Prodosec Inc.
4795 Ste Catherine West, Suite 201
Westmount, Québec  H3Z 1S8

Dear Mr. Hamilton:

Re: Follow-up to Telecom Decision CRTC 2005-61 – Customer notification requirements for local VoIP service providers with respect to 9-1-1 emergency services

In a letter dated 8 September 2010, Commission staff advised Prodosec Inc. (Prodosec) to modify the company’s proposed customer notification texts in order to ensure that they were in compliance with Follow-up to Emergency services obligations for local VoIP service providers, Decision 2005-21 – Customer notification requirements, Telecom Decision CRTC 2005-61, 20 October 2005 (Telecom Decision 2005-61).  On 4 November 2010, in response to the above-noted letter, Prodosec filed revisions to its proposed customer notification texts.

This is to advise that Commission staff has reviewed Prodosec’s proposed customer notification texts and considers that they are in compliance with the Commission’s determinations in Telecom Decision 2005-61.

Yours sincerely,

Original signed by

Suzanne Bédard
Senior Manager, Tariffs

cc: C. Abbott, CRTC (819) 997-4509

Date modified: