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Ref. No.: 8661-M59-201014605
Ottawa, 3 November 2010
Ms Teresa Griffin-Muir
Vice President, Regulatory Affairs
MTS Allstream Inc.
45 O’Connor Street. 14th Floor
Ottawa, Ontario K1P 1A4
Dear Ms Griffin-Muir:
Re: Application Concerning Billing of unauthorized charges by TELUS
On 13 September 2010, the Commission received the above-mentioned Part VII application from MTS Allstream Inc.
In Service standards for the disposition of telecommunications applications, Telecom Circular CRTC 2006-11, 7 December 2006, the Commission stated that it would categorize Part VII applications into two types: Type 1 applications that generally do not involve multiple parties or raise significant policy issues and Type 2 applications that do involve multiple parties and/or raise significant policy issues
The Commission also adopted the following service standards for Part VII applications:
- Type 1 Part VII applications – 90 percent of determinations to be issued on an interim or final basis within four months of the close-of-record; and
- Type 2 Part VII applications – 85 percent of determinations to be issued on an interim or final basis within eight months of the close-of-record.
The Commission stated that it would inform applicants, by letter, within 10 days of the end of the comment period for applications, whether the application is considered to be a Type 1 or Type 2 application, and the applicable service standard.
Commission staff has assessed the above application and considers it to be a Type 1 application. Accordingly, the Commission expects to issue an interim or final determination within four months of the close-of-record.
Original signed by
Costing and Competitive Services
cc: TELUS Communications Company, regulatory.affairs@TELUS.com
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