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Ottawa, 7 July 2010

Our Reference:  8740-T66-201010446


Hal Reirson
Senior Regulatory Advisor
Telecom Policy & Regulatory Affairs
TELUS Communications Company
21-10020-100 Street NW
Edmonton, AB  T5J 0N5

Dear Mr. Reirson:

Re: TELUS Communications Company Tariff Notice 389

On 24 June 2010, the Commission received an application from TELUS Communications Company (TELUS), proposing revisions to its General Tariff – Voice Messaging Option Service (CRTC 21461) Item 320.  Specifically, the company proposed to eliminate the per-minute usage rate, eliminate the volume discount and introduce a Simultaneous Access Charge for Voice Messaging Option (VMO) Service. 

In Approval mechanisms for retail and CLEC tariffs, Telecom Decision CRTC 2008-74, 21 August 2008 (Telecom Decision 2008-74), the Commission determined that Group B tariff filings will be approved on an interim basis on the 15th calendar day after they are filed, unless Commission staff issues a letter prior to the 15th calendar day indicating otherwise.

TELUS indicated that the current VMO Option Application configuration allows for five simultaneous incoming callers into a VMO application, but Commission staff cannot find reference to this limitation in the company’s tariff.  In addition, staff notes that TELUS is proposing a new rate element, Simultaneous Access Charge for Voice Messaging Option (VMO) Service, without cost justification.

Staff notes that TELUS is required to provide additional clarification regarding the fact that the existing VMO Application configuration supports five access lines.  Staff further notes that a cost study is required in support of the Tariff application for the introduction of a new rate element or service.  Accordingly, TELUS is requested to file its cost study by 23 July 2010.

Consequently, this application, and any subsequent amendments associated with it, will not be approved on an interim basis on the 15th calendar day after they were received. 

The Commission, however, intends to dispose of the application, along with any subsequent amendments associated with it, within 45 business days of the date of the last amendment filed.

Yours sincerely,

Original signed by

Suzanne Bédard
Senior Manager, Tariffs


.c.:       Joanne Baldassi, CRTC, (819) 997-4576,

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