ARCHIVED - Telecom Decision CRTC 2010-697

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Ottawa, 21 September 2010

TELUS Communications Company - Application for forbearance from the regulation of residential local exchange services

File number: 8640-T66-201011874

In this decision, the Commission approves TCC’s request for forbearance from the regulation of residential local exchange services in 32 exchanges in Alberta and British Columbia.

Introduction

1.         The Commission received an application by TELUS Communications Company (TCC), dated 23 July 2010, in which the company requested forbearance from the regulation of residential local exchange services[1] in 32 exchanges in Alberta and British Columbia. A list of these 32 exchanges is set out in Appendix 1 of this decision.

2.         The Commission received submissions and/or data regarding TCC’s application from Bell Mobility Inc. (Bell Mobility), Rogers Communications Inc. (RCI), and Shaw Cablesystems Ltd. (Shaw). The public record of this proceeding, which closed on 17 August 2010, is available on the Commission’s website at www.crtc.gc.ca under “Public Proceedings” or by using the file number provided above.

Commission's analysis and determinations

3.         The Commission has assessed TCC's application based on the local forbearance test set out in Telecom Decision 2006-15 by examining the four criteria set out below.

a)    Product market

4.         The Commission received no comments with respect to TCC's proposed list of residential local exchange services.

5.         The Commission notes that TCC is seeking forbearance from the regulation of 29 tariffed residential local exchange services. The Commission also notes that in Telecom Decision 2008-55, it found all of these services to be eligible for forbearance. The list of approved services is set out in Appendix 2 of this decision.

b)    Competitor presence test

6.         The Commission notes that for the 32 exchanges listed in Appendix 1, information provided by parties confirms that there are, in addition to TCC, at least two independent facilities-based telecommunications service providers, including providers of mobile wireless services.[2] Each of these service providers offers local exchange services in the market and is capable of serving at least 75 percent of the number of residential local exchange service lines that TCC is capable of serving, and at least one, in addition to TCC, is a facilities-based, fixed-line telecommunications service provider.

7.         Accordingly, the Commission determines that the 32 exchanges listed in Appendix 1 meet the competitor presence test.

c)    Competitor quality of service (Q of S) results

8.         The Commission notes that TCC submitted competitor Q of S results for the period of December 2009 to May 2010. The Commission has reviewed these results and finds that TCC has demonstrated that during this six-month period it

i)           met, on average, the Q of S standards for each indicator set out in Appendix B of Telecom Decision 2006-15, as defined in Telecom Decision 2005-20, with respect to the services provided to competitors in its territory; and

ii)         did not consistently provide any of those competitors with services that were below those Q of S standards

9.         Accordingly, the Commission determines that TCC meets the competitor Q of S criterion for this period.

d)    Communications plan

10.     The Commission notes that in lieu of filing a communications plan, TCC submitted that its plan specific to the exchanges listed in Appendix 1 would conform to the Commission’s requirements as set out in Telecom Decisions 2007-64 and 2008-67.

11.     The Commission approves, for the purpose of the current application, the use of the communications plan that TCC submitted in the proceedings leading to Telecom Decisions 2007-64 and 2008-67, subject to TCC’s compliance with the revisions outlined in those decisions. The Commission directs TCC to provide the resulting communications material to its customers, in both official languages where appropriate.

Conclusion

12.     The Commission determines that TCC’s application regarding the 32 exchanges in Alberta and British Columbia listed in Appendix 1 meets all the local forbearance criteria set out in Telecom Decision 2006-15.

13.     Pursuant to subsection 34(1) of the Telecommunications Act (the Act), the Commission finds as a question of fact that to refrain from exercising its powers and performing its duties, to the extent specified in Telecom Decision 2006-15, in relation to the provision by TCC of the residential local exchange services listed in Appendix 2 and future services that fall within the definition of local exchange services set out in Telecom Public Notice 2005-2 as they pertain to residential customers only, in these exchanges, would be consistent with the Canadian telecommunications policy objectives set out in section 7 of the Act.

14.     Pursuant to subsection 34(2) of the Act, the Commission finds as a question of fact that these residential local exchange services are subject to a level of competition in these exchanges sufficient to protect the interests of users of these services.

15.     Pursuant to subsection 34(3) of the Act, the Commission finds as a question of fact that to refrain from exercising its powers and performing its duties, to the extent specified in Telecom Decision 2006-15, in relation to the provision by TCC of these residential local exchange services in these exchanges would be unlikely to impair unduly the continuance of a competitive market for these services.

16.     In light of the above, the Commission approves TCC’s application for forbearance from the regulation of the local exchange services listed in Appendix 2 and future services that fall within the definition of local exchange services set out in Telecom Public Notice 2005-2, as they pertain to residential customers only, in the 32 exchanges in Alberta and British Columbia listed in Appendix 1, subject to the powers and duties that the Commission has retained as set out in Telecom Decision 2006-15. This determination takes effect as of the date of this decision. The Commission directs TCC to file revised tariff pages with the Commission within 30 days of the date of this decision.

Secretary General

Related documents

 


Appendix 1

Exchanges for which TCC requested forbearance from the regulation of its residential local exchange services:

Alberta
Ardrossan
Bon Accord
Bow Island
Bruderheim
Cardston
Claresholm
Coaldale
Cowley
Crowsnest Pass
Fort Macleod
Gibbons
Granum
Lamont
Magrath
Picture Butte
Pincher Creek
Ralston
Redwater
Taber

British Columbia
Bouchie Lake
Campbell River
Cranbrook
Dragon Lake
Fernie
Kimberley
Pemberton
Pineview
Port Alberni
Sparwood
Wildwood
Willow Point
Winfield


Appendix 2

Local exchange services eligible for forbearance from regulation in this decision (for residential customers only)

Tariff

Item

List of services

1005

25

Exchange Classification and Rates - General

1005

26

Business and Residence Service

1005

27

Base Rate Areas

1005

32

Exchange Rates

1005

122

Foreign Central Office Service - Voice

1005

157

Suspension of Service

1005

161

Call Guardian

1005

405

Internet Call Director

1005

168-C

Voice Messaging Options Service

1005

465-B

Integrated Services Digital Network - Basic Rate Interface (ISDN-BRI) Home Service

18001

230

Voice Messaging Options Service

18001

235

Calling Features

18001

240

Extended Area Service

18001

305

Denial Services

18001

310

Toll Restriction Services

18001

380

Temporary Disconnect

18001

425

Exchange Service

21461

129.1.b

Directory Listings - Extra Listings

21461

129.1.c

Directory Listings - Non-Published Telephone Numbers

21461

129.1.d

Directory Listings - Non-Listed Telephone Numbers

21461

202

Individual Line Service (ILS)

21461

209

Local Calling Area (LCA) Expansion

21461

300

Call Management Services

21461

301

Voice Mail Service (VMS)

21461

307

Special Number Search

21461

311

Dual Line Call Manager

21461

314

Remote Call Forwarding

21461

316

900 Blocking

21461

1000

Call Intercept Service



Footnotes:

[1]     In this decision, "residential local exchange services" refers to local exchange services used by residential customers to access the public switched telephone network and any associated service charges, features, and ancillary services.

[2]     These competitors are Bell Mobility, RCI, and Shaw.

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