ARCHIVED - Broadcasting Decision CRTC 2010-111
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| Route reference: 2009-632 Additional reference: 2010-111-1 | |
| Ottawa, 24 February 2010 | |
| Canyon.TV Incorporated Across Canada | |
| Application 2009-0988-0, received 6 July 2009 Public Hearing in the National Capital Region 14 December 2009 | |
Video-on-demand service | |
| The Commission approves an application for a broadcasting licence to operate a national video-on-demand service composed primarily of music programs, feature films, documentaries, gaming content and adult programming. | |
Introduction | |
| 1. | Canyon.TV Incorporated (Canyon.TV) filed an application for a broadcasting licence to operate a national video-on-demand (VOD) programming undertaking. There were no interventions to this application. |
| 2. | Canyon.TV is a corporation wholly owned and controlled by Mr. Warren Walsh. |
| 3. | The applicant indicated that the new VOD service would consist primarily of music programs, feature films, documentaries, gaming content and adult programming but might also include other types of programming such as music videos and short films. |
| 4. | Canyon.TV confirmed that it would make its VOD program offering available to customers in both official languages. While the programming would be predominantly in the English language, it would also provide some content in the French language. |
| 5. | Canyon.TV stated that it would provide closed captioning of its VOD programming to serve the needs of viewers who are deaf or hard of hearing. The applicant indicated that it would ensure that 100% of all English- and French-language titles in its inventory are closed captioned beginning in the first year of the licence term. |
| 6. | Canyon.TV stated that it would provide access to its VOD programming for persons with visual impairments through video description (also known as described video). |
Commission's analysis and determinations | |
| 7. | The Commission is satisfied that the application is in conformity with the licensing framework for VOD services set out in Public Notice 2000-172. Accordingly, the Commission approves the application by Canyon.TV Incorporated for a broadcasting licence to operate a national video-on-demand programming undertaking. The terms and conditions of licence are set out in the appendix to this decision. |
| Closed captioning | |
| 8. | In Broadcasting Public Notice 2007-54, the Commission indicated that it would require all English- and French-language broadcasters to caption 100% of their programs over the broadcast day, with the exception of advertising and promos, beginning in the first year of the licence term. Accordingly, the Commission requires the applicant to caption 100% of the programs in its inventory beginning in the first year of the licence term. A condition of licence to this effect is set out in the appendix to this decision. |
| 9. | Further, in Broadcasting and Telecom Regulatory Policy 2009-430 (the Accessibility Policy), the Commission stated that it intends to require television licensees to abide by certain conditions of licence relating to closed captioning at the time of their next licence renewal. However, as this is a new service, the Commission requires the applicant to fulfill the following conditions immediately: |
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| Conditions of licence to this effect are set out in the appendix to this decision. | |
| Described video | |
| 10. | In the Accessibility Policy, the Commission indicated that those licensees that are currently required by condition of licence to provide described video would continue to be subject to such a requirement. The Commission intends to consider expanding the types of services to which it will apply described video requirements in the future. For those services such as VOD services that do not currently have a condition of licence regarding described video, the Commission expects these services to acquire and make available described versions of programming, where possible, and to ensure that its customer service responds to the needs of persons with a visual impairment, as set out in Accessibility Policy. |
Proposed regulatory framework for video-on-demand services | |
| 11. | In Broadcasting Public Notice 2008-101, following its review of the regulatory frameworks for broadcasting distribution undertakings and discretionary programming services (see Broadcasting Public Notice 2008-100), the Commission called for comments on its preliminary determinations on a proposed new regulatory framework for VOD services. The Commission notes that upon completion of this proceeding, it may impose additional requirements on some or all licensees. |
| Secretary General | |
Related documents | |
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| This decision is to be appended to the licence. It is available in alternative format upon request and may also be examined in PDF format or in HTML at the following Internet site: http://www.crtc.gc.ca. |
Appendix to Broadcasting Decision CRTC 2010-111 | |
Terms, conditions of licence, expectations and encouragement | |
Terms | |
| Issuance of the broadcasting licence to operate a national video-on-demand programming undertaking | |
| The licence will expire 31 August 2016. | |
| A licence for this undertaking will be issued once the applicant has informed the Commission in writing that it is prepared to commence operations. The undertaking must be operational at the earliest possible date and in any event no later than 24 months from the date of this decision, unless a request for an extension of time is approved by the Commission before 24 February 2012. In order to ensure that such a request is processed in a timely manner, it should be submitted at least 60 days before this date. | |
Conditions of licence | |
| 1. The licensee shall adhere to the Pay Television Regulations, 1990, as amended from time to time, with the exception of sections 4(1), 4(2) and 4(3) pertaining to logs and records. | |
| 2. The licensee shall maintain for a period of one year and submit to the Commission upon request a detailed list of the inventory available on each file server. The list must identify each program by programming category and by country of origin and indicate the period of time that each program was on the server and available to subscribers. | |
| 3. Except as authorized by the Commission, the broadcasting undertaking licensed herein shall be operated in fact by the licensee itself. | |
| 4. The licensee shall ensure that at all times: | |
| a) not less than 5% of the English-language feature films and not less than 8% of the French-language feature films in the inventory available to subscribers are Canadian; | |
| b) the feature film inventory includes all new Canadian feature films that are suitable for VOD exhibition and meet the approved Industry code of programming standards and practices governing pay, pay-per-view and video-on-demand services; and | |
| c) not less than 20% of all programming other than feature films in the inventory available to subscribers is Canadian. | |
| 5. The licensee shall contribute 5% of its gross annual revenues to an existing Canadian program production fund administered independently of its undertaking. | |
| For the purpose of this condition: | |
| a) "gross annual revenues" is the sum of i) 50% of the total revenues received from customers by the broadcasting distribution undertaking(s) for distributing the video-on-demand service, where the video-on-demand service is a "related service"; and ii) all revenues received by the licensee from the broadcasting distribution undertaking(s) distributing the video-on-demand service, where the video-on-demand service is not a "related service." | |
| b) a "related service" is a video-on-demand service in which the broadcasting distribution undertaking that distributes it, or any of its shareholders owns, directly or indirectly, 30% or more of the equity of the video-on-demand service. | |
| 6. The licensee shall ensure that not less than 25% of the titles promoted each month on its barker channel are Canadian titles. | |
| 7. The licensee shall remit to the rights holders of all Canadian feature films 100% of the revenues earned from the exhibition of these films. | |
| 8. The licensee shall not enter into an affiliation agreement with the licensee of a broadcasting distribution undertaking unless the agreement incorporates a prohibition against linkage of its service with any non-Canadian discretionary service. | |
| 9. The licensee shall caption 100% of the programs in its inventory, consistent with the approach set out in A new policy with respect to closed captioning, Broadcasting Public Notice CRTC 2007-54, 17 May 2007. | |
| 10. The licensee shall adhere to the quality standards on closed captioning developed by the television industry's working groups, as amended from time to time and approved by the Commission. | |
| 11. The licensee shall have a monitoring system in place to ensure that, for any signal that is closed captioned, the correct signal is captioned, the captioning is included in its broadcast signal and this captioning reaches the distributor of that signal in its original form. "Original form" means, at a minimum, that the captioning provided by the licensee reaches the distributor unaltered, whether it is passed through in analog or in digital, including in high definition. | |
| 12. The licensee shall adhere to the Canadian Association of Broadcasters' Equitable Portrayal Code, as amended from time to time and approved by the Commission. However, the application of the foregoing condition of licence will be suspended if the licensee is a member in good standing of the Canadian Broadcast Standards Council. | |
| 13. The licensee shall adhere to the Pay television and pay-per-view programming code regarding violence, as amended from time to time and approved by the Commission. However, the application of the foregoing condition of licence will be suspended if the licensee is a member in good standing of the Canadian Broadcast Standards Council. | |
| 14. The licensee shall adhere to the Industry code of programming standards and practices governing pay, pay-per-view and video-on-demand services, as amended from time to time and approved by the Commission. However, the application of the foregoing condition of licence will be suspended if the licensee is a member in good standing of the Canadian Broadcast Standards Council. | |
Expectations | |
| Program offering in both official languages | |
| The Commission expects the licensee to make its program offering available to customers in both official languages. The Commission expects the licensee to adhere to its commitment to provide programming in the French language whenever possible. | |
| Programming packages | |
| The Commission expects the licensee to limit to one week the total period during which the programming in programming packages may be viewed. | |
| Adult programming | |
| The Commission expects the licensee to adhere to its internal policy on adult programming as approved by the Commission. The Commission further expects that any future changes made by the licensee to its internal policy on adult programming will be submitted for Commission approval prior to their implementation. | |
| Cultural diversity | |
| The Commission expects the licensee to endeavour, through its programming and employment opportunities, to reflect the presence in Canada of ethnocultural minorities, Aboriginal peoples, and persons with disabilities. The Commission further expects the licensee to ensure that the on-screen portrayal of such groups is accurate, fair and non-stereotypical. | |
| Service to persons who are blind or whose vision is impaired | |
| The Commission expects the licensee to acquire and make available described versions of programming, where possible, and to ensure that its customer service responds to the needs of persons with a visual impairment, as set out in Accessibility of telecommunications and broadcasting services, Broadcasting and Telecom Regulatory Policy CRTC 2009-430, 21 July 2009. | |
| In regard to described programming, the Commission expects the licensee to: | |
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Encouragement | |
| Employment equity | |
| In accordance with Implementation of an employment equity policy, Public Notice CRTC 1992-59, 1 September 1992, the Commission encourages the licensee to consider employment equity issues in its hiring practices and in all other aspects of its management of human resources. |
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