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Ottawa, 25 September 2009
File No.: 8662-B60-200911281
By E-mail
Natalie MacDonald
Vice President
Regulatory
Bragg Communications Inc.
regulatory.matters@corp.eastlink.ca
Ken Engelhart
Senior Vice President
Regulatory
Rogers Communications Inc.
ken.engelhart@rci.rogers.com
Yves Mayrand
Vice President
Corporate Affairs
Cogeco Cable Inc.
yves.mayrand@cogeco.com
Dennis Beland
Quebecor Media Inc.
regaffairs@quebecor.com
Jean Brazeau
Senior Vice President
Regulatory Affairs
Shaw Communications Inc.
jean.brazeau@sjrb.ca
Dear Sirs and Madam:
Re: Part VII Application to Review and Vary Part of Telecom Regulatory Policy CRTC 2009-424, Revised regulatory requirements for management of customer accounts
On 11 August 2009, the Commission received a Part VII application by Bragg Communications Inc., Cogeco Cable Inc., Rogers Communications Inc., Shaw Communications Inc., and Quebecor Media Inc., on behalf of its affiliate Videotron Ltd. to review and vary Part of Telecom Regulatory Policy CRTC 2009- 424, Revised regulatory requirements for management of customer accounts.
In Service standards for the disposition of telecommunications applications, Telecom Circular CRTC 2006-11, 7 December 2006, the Commission stated that it would categorize Part VII applications into two types: Type 1 applications that generally do not involve multiple parties or raise significant policy issues and Type 2 applications that do involve multiple parties and/or raise significant policy issues.
The Commission also adopted the following service standards for Part VII applications:
- Type 1 Part VII applications – 90 percent of determinations to be issued on an interim or final basis within four months of the close-of-record; and
- Type 2 Part VII applications – 85 percent of determinations to be issued on an interim or final basis within eight months of the close-of-record.
The Commission stated that it would inform applicants, by letter, within 10 days of the end of the comment period for applications, whether the application is considered to be a Type 1 or Type 2 application, and of the applicable service standard.
Commission staff has assessed the above application and considers it to be a Type 1 application. Accordingly, the Commission expects to issue an interim or final determination within 4 months of the close-of-record.
Yours sincerely,
Original signed by:
John Macri
Director - Policy
Telecommunications
cc: Renée Gauthier, CRTC, (819) 994-5174, renee.gauthier@crtc.gc.ca
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