ARCHIVED - Telecom Commission Letter - 8640-B2-200706822

This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Letter

Ottawa, 11 July 2007

File no.: 8640-B2-200706822

BY EMAIL

Kenneth G. Engelhart
Vice-President - Regulatory
Rogers Communications Inc.
333, rue Bloor Est
Toronto, ON
M4W 1G9

Re: Bell Canada Applications for Local Forbearance - Competitor Quality of Service 

In a letter dated 3 July 2007, Rogers Communications Inc. (RCI) disputed the validity of Bell Canada's assertion that it has met the competitor quality of service (Q of S) requirements set out in Forbearance from the regulation of retail local exchange services , Telecom Decision CRTC 2006-15, 6 April 2006, as modified by Order Varying Telecom Decision CRTC 2006-15 , P.C. 2007-532, 4 April 2007 (Decision 2006-15).

In particular, RCI disagreed with the results that Bell Canada had reported providing to RCI for the six-month period December 2006 to May 2007 for indicators "2.7 - Out-of-service trouble reports cleared within 24 hours" and "2.9 - Degraded trouble reports cleared within 48 hours".   In support of its claim, RCI provided, in confidence to the Commission and to Bell Canada , percentage results for each indicator for each of the six months.

Commission staff is of the view that the underlying numerator and denominator information is necessary so that Bell Canada can provide a complete reply with regard to RCI's submission.

RCI is therefore to file by 12 July 2007 , in confidence with the Commission and to Bell Canada with an abridged version for the public record, the underlying numerator and denominator information that leads to the percentage results filed in its 3 July 2007 letter.

Bell Canada will then have until 17 July 2007 to provide a reply.

Where a document is to be filed or served by a specific date, the document must be actually received, not merely sent, by that date.

Sincerely,

'Original signed by L. Fancy'

Lynne Fancy
Acting Director
Competition Implementation and Technology

c.c:   Claude Brault (819) 953-3662, bell.regulatory@bell.ca , iworkstation@mtsallstream.com , regulatory.affairs@telus.com , document.control@sasktel.sk.ca , telecom.regulatory@cogeco.com , brenda.stevens@rci.rogers.com , regaffairs@quebecor.com , jboutros@globility.ca, Regulatory@sjrb.ca , regulatory@primustel.ca , rwi_gr@rci.rogers.com , tsullivan@wightman.ca

Date Modified: 2007-07-11
Date modified: