ARCHIVED - Telecom Order CRTC 2006-17

This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.


Telecom Order CRTC 2006-17

  Ottawa, 20 January 2006

TELUS Communications Inc.

  Reference: Tariff Notices 187 and 187A

Wholesale Internet ADSL Service


The Commission received an application by TELUS Communications Inc. (TCI) on 30 June 2005, and amended on 14 December 2005, proposing to introduce Carrier Access Tariff item 226, Wholesale Internet ADSL Service.


TCI submitted that its proposed broadband access service, based on asymmetric digital subscriber line (ADSL) technology, would enable competitive local exchange carriers and digital subscriber line service providers (DSLSPs) to establish high-speed data access paths between their end-users' locations and their point of presence using TCI's ADSL access and broadband distribution network.


Comments were received from Rogers Telecom Inc. on 15 July 2005, Nucleus Information Service Inc. on 19 July 2005, Net Idea on 20 July and 10 August 2005, Peace Region Internet Society on 20 July, 9 August, and 3 October 2005, Cybersurf Corp. on 2 August and 3 October 2005, Bell Canada on 2 August and 8 November 2005, Primus Telecommunications Canada Inc. on 2 August 2005, MTS Allstream Inc. on 3 August 2005, ABC Communications on 10 August and 4 October 2005, and Shaw Communications on 1 November 2005 (collectively, the Interveners). Reply comments to Tariff Notice 187 were received from TCI on 30 September 2005.


The Interveners expressed concerns regarding, among other things, the availability of a 'lite' (i.e. lower-speed) option, service rates, service charges, as well as specific terms and conditions of the proposed service.


The Interveners submitted that TCI's proposed rate structure disadvantaged small Internet service providers (ISPs) due to the higher-volume commitments required in order to take advantage of the lower ADSL Access Service rates. The Interveners further submitted that the 1.5 Megabits per second (Mbps) ADSL Access Service was their primary ADSL service offering to residential customers.

Commission's analysis and determinations


The Commission notes that TCI, in its amended application, proposed a range of rates for the various end-user ADSL Access Service speeds. For example, for its ADSL Access Service speed of 1.5 Mbps, TCI proposed a range of rates from $18 to $23 per access, depending on the applicable volume discount and contract period.


The Commission is of the view that the amendment to TCI's application has addressed, in part, some of the Interveners' concerns, the remainder of which will be addressed in the final disposition of this application.


The Commission notes that in TCI's amendment, the rates proposed for ADSL Access Service speeds of 2.5 Mbps and 4.0 Mbps were reduced, whereas rates for the 1.5 Mbps ADSL Access Service were unchanged. The Commission considers that both the volume discount threshold and the rate range for the 1.5 Mbps ADSL Access Service may negatively impact small ISPs, and consequently, their existing customers.


In light of the above and with a view to ensuring that TCI's ADSL Access Service rates are available as soon as possible, the Commission determines that the rate structure for the 1.5 Mbps ADSL Access Service is to be modified to reflect the following rates (changes indicated in bold):

ADSL Access Service

Contract period rate per month

Service charges


1-year ($)

3-year ($)


    1.5 Mbps Service, per access        






1001 - 2500





2501 - 7500











Accordingly, the Commission approves on an interim basis with changes TCI's application and directs TCI to issue revised tariff pages for its Carrier Access Tariff item 226, Wholesale Internet ADSL Service, within 10 days of the date of this Order, reflecting the Commission's determinations. The Commission notes that these revised rates will be effective the date of this Order.
  Secretary General
  This document is available in alternative format upon request, and may also be examined in PDF format or in HTML at the following Internet site:

Date Modified: 2006-01-20

Date modified: