ARCHIVED - Telecom Commission Letter - 8698-C12-200500977

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Ottawa, 15 June 2006

Our File Nos.: 8621-C12-01/00, 8698-C12-10/00, 8698-C12-200500977 and 8698-C12-16/01

To:   All Telecommunication Service Providers operating
in area codes 450, 514, 519, 613 and 819

Dear Sir/Madam:

Subject:   Permissive 10-digit dialing network announcement

In a letter dated 15 June 2006 , Bell Canada advised Commission staff of a concern, raised by Protectron an alarm company, with the duration of the intercept message to be used during the permissive dialing period, for a number of Canadian NPAs undergoing code relief activities. Commission staff was also verbally advised of this concern by the Canadian Security Council on 14 June 2006 . The permissive dialing period in these NPAs is to commence on or about 17 June 2006.

Apparently, the alarm equipment used by Protectron can only complete calls if the intercept message is less than 15 seconds in length. According to Bell Canada , the current bilingual message is approximately 24 seconds in length.

The solution proposed by Bell Canada is to use a shorter bilingual message that will fit within the time limitations identified by Protectron. The wording proposed by Bell Canada is:

Le numéro local que vous avez composé doit être précédé de son indicatif régional. Votre appel sera maintenant acheminé.
The local number you have dialed must be preceded by its area code. Your call will now proceed.

Commission staff notes that this problem may also exist with alarm/monitoring equipment used by other alarm companies on other telecommunications service providers' networks in the areas covered by NPAs 450, 514, 519, 613 and 819 where a bilingual intercept message will be used during the permissive 7/10-digit dialing period.

Therefore, Commission staff advises that telecommunication service providers may use the above noted message in lieu of the previously Commission approved wording.

Yours sincerely,

Paul M. Godin
A/Director General
Competition, Costing & Tariffs

c.c.   B. Mason, CRTC
         Canadian Security Council

Date Modified: 2006-06-15
Date modified: