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Telecom Decision CRTC 2006-47
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Ottawa, 28 July 2006
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Relief implementation plans for Maskatel for area codes 450 and 819
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Reference: 8698-C12-200500977 and 8698-C12-16/01
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In this Decision, the Commission relieves Maskatel from the obligation of providing industry standard network announcements with automatic call completion, on calls dialed using 7 digits prior to the implementation of mandatory 10-digit dialing. In addition to the other requirements of the relief implementation plans, the Commission directs Maskatel to inform its customers of the 10-digit dialing requirement by:
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sending monthly bill inserts from August to September 2006 inclusive;
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placing two notices in local newspapers, one in the month of September 2006 and one in the month of October 2006, prior to the implementation date of mandatory 10-digit dialing;
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sending a personal letter to each affected customer to be received 10 days prior to the implementation date of mandatory 10-digit dialing; and
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placing information on its website in a prominent, highly visible location for the minimum period of August to October 2006 inclusive.
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Background
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1.
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In Relief implementation plans for area codes 450, 514, 519, 613 and 819, Telecom Decision CRTC 2006-26, 11 May 2006 (Decision 2006-26), the Commission relieved certain telecommunication service providers (TSPs) that have network limitations from the obligation of providing industry standard network announcements with automatic call completion, on calls dialed using 7 digits prior to the implementation of mandatory 10-digit dialing.
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Issue
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2.
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On 9 June 2006, Maskatel informed the Commission that it had the same network limitations as those TSPs identified in Decision 2006-26, preventing it from providing industry standard network announcements with automatic call completion on calls dialed using 7 digits during the permissive dialing period. Maskatel requested that it too be relieved of the same obligation.
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Commission's analysis and determinations
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3.
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The Commission notes that Maskatel's network limitations for area codes 450 and 819 are similar to those of the TSPs listed in Decision 2006-26. The Commission is of the view that the investment required for Maskatel to upgrade its networks would be significant.
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4.
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Considering that Maskatel is in a situation similar to that of the TSPs listed in Decision 2006-26, the Commission relieves Maskatel from providing network announcements followed by call completion on calls dialed using 7 digits. However, in addition to the requirements contained in the approved relief implementation plans (RIPs), the Commission directs Maskatel to inform its customers of the pending 10-digit dialing requirement by:
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- sending monthly bill inserts from August to September 2006 inclusive;
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- placing two notices in local newspapers, one in the month of September 2006 and one in the month of October 2006, prior to the implementation date of mandatory 10-digit dialing;
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- sending a personal letter to each affected customer to be received 10 days prior to the implementation date of mandatory 10-digit dialing; and
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- placing information on its website in a prominent, highly visible location for the minimum period of August to October 2006 inclusive.
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5.
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The Commission also reminds Maskatel that it must comply with all of the other requirements of the RIPs for area codes 450 and 819.
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Secretary General
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This document is available in alternative format upon request, and may also be examined in PDF format or in HTML at the following Internet site: www.crtc.gc.ca
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Date Modified: 2006-07-28