ARCHIVED - Telecom Order CRTC 2005-55

This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.


Telecom Order CRTC 2005-55

  Ottawa, 16 February 2005

ISP Telecom Inc.

  Reference: 8643-J34-01/00

PIC/CARE access customer handbook


The Commission received an application by ISP Telecom Inc. (ISP Telecom), dated 1 May 2000, for approval of its Primary Interexchange Carrier/Customer Account Record Exchange Access Customer Handbook (PIC/CARE handbook). On 9 January 2005, ISP Telecom filed a revised version of its PIC/CARE handbook with the Commission.


ISP Telecom's PIC/CARE handbook sets out the guidelines for the exchange of information between interexchange carriers and ISP Telecom, a local exchange carrier.


The Commission received no comments with respect to the application.


In July 2000, the CRTC Interconnection Steering Committee (CISC) Business Process Working Group developed a model PIC/CARE handbook (CISC model) for use by the telecommunications industry. The CISC model was last updated in July 2003.


The Commission finds that the revised PIC/CARE handbook filed by ISP Telecom is based on the latest version of the CISC model. It provides the necessary information with respect to PIC processing and is consistent with PIC/CARE handbooks recently approved for other telephone companies.


Accordingly, the Commission approves ISP Telecom's PIC/CARE handbook.
  Secretary General
  This document is available in alternative format upon request, and may also be examined in PDF format or in HTML at the following Internet site:

Date Modified: 2005-02-16

Date modified: