ARCHIVED - Telecom Commission Letter - 8622-Q17-200506173

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Ottawa, 27 May 2005

File No.: 8622-Q17-200506173

By E-mail

Mr. Terry Connolly
Director, Tariff & Regulatory Filing
Telecom Policy and Regulatory Affairs
TELUS Communications Inc.
21-10020-100 Street NW
Edmonton, Alberta
Canada T5J 0N5 

Dear Mr. Connolly:  

Re: Q-Tel Request for Relief - Access Arrangements

On 2 May 2005 , the Commission received a complaint from Q-Tel Corporation (Q-Tel) of Grande Prairie Alberta requesting relief with regard to contractual arrangements with TELUS Communications Inc. (TELUS) related to network access arrangements.

On 24 May 2005 , the Commission received a message from TELUS requesting that the complaint be treated as a Part Vll application under the CRTC Telecommunications Rules of Procedure because the customer's request involves a duly signed contract(s) and a significant amount of money.

Commission staff agrees with the company's submission that Q-Tel's request be treated as a Part VII application.   Q-Tel is not required to re-file its application.   Consistent with the Commission's rules, TELUS is to file its answer no later than 15 June 2005 , and Q-Tel may file its reply by 27 June 2005 .   Staff notes that these submissions are to be received by the Commission, and not merely sent, by these dates.

Staff anticipates that the company's answer will provide a clear description of the services being provided through the related contract(s), including:

  • a complete breakdown of service functionality;
  • service addresses;
  • applicable tariff rates and tariff items; and
  • detailed pricing calculations and amount due, including explanation.

Staff also anticipates that the company's answer will address Q-Tel's concerns related to the apparent reluctance by TELUS to investigate these matters when initially raised, and service outages and potential over-charges, if any, applied during those periods.  

Yours sincerely,  

Original signed by  

Suzanne Bédard
Senior Manager, Tariffs  

c.c.:   Glen Boyd, Q-Tel (780) 402-8092
         Bob Martin CRTC (819) 953-3361

Date Modified: 2005-05-27
Date modified: