ARCHIVED - Telecom Commission Letter - 8622-Q17-200506173
This page has been archived on the Web
Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.
Ottawa, 27 May 2005
File No.: 8622-Q17-200506173
Mr. Terry Connolly
Dear Mr. Connolly:
Re: Q-Tel Request for Relief - Access Arrangements
On 2 May 2005 , the Commission received a complaint from Q-Tel Corporation (Q-Tel) of Grande Prairie Alberta requesting relief with regard to contractual arrangements with TELUS Communications Inc. (TELUS) related to network access arrangements.
On 24 May 2005 , the Commission received a message from TELUS requesting that the complaint be treated as a Part Vll application under the CRTC Telecommunications Rules of Procedure because the customer's request involves a duly signed contract(s) and a significant amount of money.
Commission staff agrees with the company's submission that Q-Tel's request be treated as a Part VII application. Q-Tel is not required to re-file its application. Consistent with the Commission's rules, TELUS is to file its answer no later than 15 June 2005 , and Q-Tel may file its reply by 27 June 2005 . Staff notes that these submissions are to be received by the Commission, and not merely sent, by these dates.
Staff anticipates that the company's answer will provide a clear description of the services being provided through the related contract(s), including:
Staff also anticipates that the company's answer will address Q-Tel's concerns related to the apparent reluctance by TELUS to investigate these matters when initially raised, and service outages and potential over-charges, if any, applied during those periods.
Original signed by
c.c.: Glen Boyd, Q-Tel (780) 402-8092
- Date modified: