ARCHIVED - Telecom - Commission Letter - 8661-C12-01/98 - Regulatory filing requirements by companies with respect to 911 Manual Access to Automatic Location Identification Database pursuant to Telecom Decision CRTC 99-17
This page has been archived on the Web
Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.
LetterOttawa, 5 January 2005 Our file: 8661-C12-01/98 To: Parties on the distribution List Re: Regulatory filing requirements by companies with respect to 911 Manual Access to Automatic Location Identification Database pursuant to Telecom Decision CRTC 99-17 In 9-1-1 Service-Rates for Wireless Service Providers, Centrex Customers and Multi-Line Customers/Manual Access to the Automatic Location Identification Database , Telecom Decision CRTC 99-17, 29 October 1999 (Decision 99-17), the Commission determined, among other things, that it was in the public interest to permit manual access to the 9-1-1 Automatic Location Identification (ALI) database by municipalities' Public Safety Answering Points (PSAPs) provided that appropriate safeguards were put in place to protect customers' confidential information. In Decision 99-17, BC TEL, TELUS Communications Inc. (both now TELUS), Bell Canada, MTS Communications Inc. (now MTS Allstream), NBTel Inc. (now part of Aliant), (collectively, the Companies) were directed to provide manual access to the ALI database for municipalities that request it and are willing to accept the conditions set out in Decision 99-17, which included measures to safeguard the disclosure of confidential customer information for purposes unrelated to responding to 9-1-1 emergency calls. In Decision 99-17, the Commission also required the municipalities and the Companies to enter into 911 Agreements that would include, among other things, the requirement for PSAPs to provide quarterly reports to the Companies listing all the manual access requests made to the ALI database for purposes not related to emergency calls. The Companies were also required to file these PSAP reports with the Commission on a quarterly basis. Commission staff notes that the PSAP reports allow the Commission to monitor manual access requests made to the ALI database and to consider whether any weaknesses exist in the consumer information protection measures and whether any regulatory action is required. With the objective of streamlining current regulatory requirements, Commission staff has reviewed the quarterly reporting of PSAPs' manual accesses and is of the view that the frequency of the PSAP reports could be modified and that the same data could be provided on a less frequent basis. Commission staff therefore proposes that the PSAP reports be filed with the Companies annually, and that in turn, the Companies file these reports annually with the Commission rather than quarterly. However, the information on manual access requests made to the 9-1-1 ALI database would have to remain readily available, in order to provide PSAP reports when requested by Commission staff. Commission staff request comments on this proposal by12 January 2005 and replies by 19 January 2005 . Parties are asked to serve copies of their comments on other parties listed in the attached distribution list and to serve copies of their replies on those who have filed comments. All such materials are to be actually received, not merely sent, by the dates specified. Yours sincerely,
Shirley Soehn
Telecommunications
Distribution List
Date modified: 2005-01-05 |
- Date modified: