ARCHIVED - Telecom - Commission Letter - 8661-C12-01/98 - Regulatory filing requirements by companies with respect to 911 Manual Access to Automatic Location Identification Database pursuant to Telecom Decision CRTC  99-17

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Letter

Ottawa, 5 January 2005

Our file: 8661-C12-01/98

To: Parties on the distribution List

Re: Regulatory filing requirements by companies with respect to 911 Manual Access to Automatic Location Identification Database pursuant to Telecom Decision CRTC 99-17

In 9-1-1 Service-Rates for Wireless Service Providers, Centrex Customers and Multi-Line Customers/Manual Access to the Automatic Location Identification Database , Telecom Decision CRTC 99-17, 29 October 1999 (Decision 99-17), the Commission determined, among other things, that it was in the public interest to permit manual access to the 9-1-1 Automatic Location Identification (ALI) database by municipalities' Public Safety Answering Points (PSAPs) provided that appropriate safeguards were put in place to protect customers' confidential information.

In Decision 99-17, BC TEL, TELUS Communications Inc. (both now TELUS), Bell Canada, MTS Communications Inc. (now MTS Allstream), NBTel Inc. (now part of Aliant), (collectively, the Companies) were directed to provide manual access to the ALI database for municipalities that request it and are willing to accept the conditions set out in Decision 99-17, which included measures to safeguard the disclosure of confidential customer information for purposes unrelated to responding to 9-1-1 emergency calls.

In   Decision 99-17, the Commission also required the municipalities and the Companies to enter into 911 Agreements that would include, among other things, the requirement for PSAPs to provide quarterly reports to the Companies listing all the manual access requests made to the ALI database for purposes not related to emergency calls. The Companies were also required to file these PSAP reports with the Commission on a quarterly basis.

Commission staff notes that the PSAP reports allow the Commission to monitor manual access requests made to the ALI database and to consider whether any weaknesses exist in the consumer information protection measures and whether any regulatory action is required.

With the objective of streamlining current regulatory requirements, Commission staff has reviewed the quarterly reporting of PSAPs' manual accesses and is of the view that the frequency of the PSAP reports could be modified and that the same data could be provided on a less frequent basis. Commission staff therefore proposes that the PSAP reports be filed with the Companies annually, and that in turn, the Companies file these reports annually with the Commission rather than quarterly. However, the information on manual access requests made to the 9-1-1 ALI database would have to remain readily available, in order to provide PSAP reports when requested by Commission staff.

Commission staff request comments on this proposal by12 January 2005 and replies by 19 January 2005 .   Parties are asked to serve copies of their comments on other parties listed in the attached distribution list and to serve copies of their replies on those who have filed comments. All such materials are to be actually received, not merely sent, by the dates specified.

Yours sincerely,

Shirley Soehn
Executive Director

Telecommunications

Distribution List

Mr. Russell Rath
Director - Carrier Relations & Regulatory
Bell West Inc.
2100, 115 - 5th avenue S.W.
Calgary, AB T2P 3Y6
Tel (403) 410-8889
Fax (403) 410-4026

russell.rath@bell.c

Ms. Kelly Collins
Legal Services
FCI Broadband
280 Hillmount Road
Unit 9
Markham, ON L6C 3A1
Tel (905) 284-4090
Fax (905) 284-4128

regulatory@corporate.fcibroadband.com

Mr. Jean Brazeau
Senior Vice-President
Call-Net Communications Inc. (Call-Net)
2235 Sheppard Avenue East
Atria II, Suite 1800
North York, ON M2J 5G1
Tel (416) 718-6466
Fax (416) 718-6487

regulate@sprint-canada.com

Mr. Dave Jarrett
Globility Communications Corporation
5343 Dundas Street West
Suite 108
Toronto, ON M9B 6K5
Tel (905) 844-5111
Fax (905) 844-9444

dave.jarrett@sympatico.ca

M. Michel Messier
Director, Regulatory Affairs
Cogeco Cable Canada inc.
5 Place Ville Marie
Suite 915
Montréal, QC H2B 2G2
Tel (514) 874-2600
Fax (514) 874-2625
telecom.regulatory@cogeco.com
Mr. Curtis Sikorsky
Vice President
LondonConnect Inc.
1066 West Hastings Street
Suite 1500
Vancouver , BC V6E 3X1
Tel (604) 648-7787
Fax (604) 648-7723

regulatory@360canada.net

Ms. Natalie MacDonald
Director, Regulatory Matters
EastLink Telephone
6080 Young Street, Suite 604
P.O. Box 8295, Stn. A
Halifax , NS B3K 5M3
Tel (902) 431-9979
Fax (902) 431-1180

Regulatory.matters@corp.eastLink.ca

M. Augustin Guèvremont
Président
Maskatel Inc.
3455, avenue Choquette
St-Hyacinthe, QC J2S 7Z8
Tel (450) 799-2931
Fax (450) 799-6465

augustin@guevremont.ca

Mr. Jesse Gasteiger
Officer
ExaTEL Inc.
128 Larch Street
Suite 301
Sudbury, ON P3E 5J8
Tel (705) 675-0400 ex.204
Fax (705) 675-0404

jesse@vianet.ca

M. Denis Béland
Directeur, Affaires réglementaires,
Vidéotron Télécom Ltée
300, avenue Viger Est
Montréal, QC H2X 3W4
Tel (514) 380-4792
Fax (514) 380-9527

regaffairs@quebecor.com

Mr. Mark Connors
Manager, Regulatory Matters
Aliant Telecom Inc.
P.O. Box 2110
5th Floor
St. John's, NF A1C 5H6
Tel (709) 739-3189
Fax (709) 739-3122

Regulatory.Matters@Aliant.ca

Mr. David E Palmer
Director, Regulatory Matters
Bell Canada
105, rue Hôtel-de-Ville
6ième étage
Gatineau, QC J8X 4H7
Tel (819) 773-6030
Fax (819) 770-7638

bell.regulatory@bell.ca

Ms. Teresa Griffin-Muir
Vice President - Regulatory Affaires
MTS Allstream Inc.
112 Kent Street
Floor 14
Ottawa, ON K1P 5P2
Tel (613) 239-1877
Fax (613) 239-1879

iworkstation@allstream.com

Vanessa Kreklewetz
Saskatchewan Telecommunications (Sasktel)
2121 Saskatchewan Drive
12th Floor
Regina, SK S4P 3Y2
Tel (306) 777-4208
Fax (306) 791-1457

document.control@sasktel.sk.ca

Mr. Willie Grieve
Vice President, Public Policy and Regulatory Affairs
Telus Communications Inc. (TCI)
10020 - 100 Street
Floor 31
Edmonton, AB T5J 0N5
Tel (780) 493-6590
Fax (780) 493-6519

regulatory.affairs@telus.com

 

Date modified: 2005-01-05

Date modified: