ARCHIVED - Telecom Order CRTC 2004-302

This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.


Telecom Order CRTC 2004-302

  Ottawa, 1 September 2004

Bruce Municipal Telephone System

  Reference: Tariff Notice 108

Call Answer Service


The Commission received an application by Bruce Municipal Telephone System (BMTS), dated 6 May 2004, to revise its General Tariff, item 3 of section 820, Call Answer Service - Rates and Charges.


Specifically, BMTS proposed to offer the following new service package options to its customers at the rates listed below:


  CAE BUS Enhanced Call Answer - Business $ 8.95
  CAE FWD Call Answer E-Forward - Residence $ 5.95
  AAB BUS Auto Attendant Basic - Business $ 4.95
  AAD BUS Auto Attendant Deluxe Call Answer - Business $ 7.95
  AATT Auto Attendant Enhanced Call Answer $10.95
  AAINFO Auto Attendant - Additional Message Boxes, each $ 2.00
  AAIFNC Auto Attendant Information Box $ 0.00
  AAE BUS Auto Attendant Enhanced Call Answer - Business $ 6.95


BMTS stated that it expected that these new packages of services would help to promote and increase the penetration of Enhanced Call Answer service to business customers and Call Answer E-Forward service to residential customers.


BMTS also proposed to change the names of two of its existing service packages while keeping the rates for these packages unchanged. Specifically, the company proposed to change the package names for:
  • "CAE BUS, Basic Call Answer - Business" to "CAB BUS, Basic Call Answer - Business"; and
  • "CA BUS, Deluxe Call Answer - Business" to "CAD BUS, Deluxe Call Answer - Business".


The Commission received no comments with respect to the application.

Commission's analysis and determination


In Regulatory framework for the small incumbent telephone companies, Decision CRTC 2001-756, 14 December 2001 (Decision 2001-756), the Commission assigned the services in question to the fourth price cap basket. In that Decision, the Commission determined that the rates for such services would generally be permitted to increase up to any already approved rate for the same service.


The Commission finds that the proposed rates are below or equal to previously approved rates for the same or similar services and, therefore, are in accordance with Decision 2001-756.


The Commission approves BMTS's application. The revisions take effect as of the date of this order.


BMTS is to issue revised tariff pages forthwith.
  Secretary General
  This document is available in alternative format upon request and may also be examined at the following Internet site:

Date Modified: 2004-09-01

Date modified: