ARCHIVED - Telecom Order CRTC 2004-248

This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.


Telecom Order CRTC 2004-248

  Ottawa, 23 July 2004

TELUS Communications Inc.

  Reference: Tariff Notice 511

Interexchange Private Line Service - contract termination charges


The Commission received an application by TELUS Communications Inc. (TCI), dated 4 April 2003, to revise General Tariff item 360, Interexchange Private Line Service, in order to incorporate a clause in the conditions of service to clearly state the termination charges applicable for the early termination of a contract for these services. TCI also proposed to allow for the waiver of such charges if the customer contracted for another service with TCI or a TCI affiliate where the committed revenues were equal to or greater than those that remained under the original contract.


The Commission received no comments with respect to the application.


The Commission notes that it has previously approved the waiver of contract termination charges in cases where a customer would be migrating from one service to another service within the same family of services. The Commission considers however, that TCI's proposed tariff modification would undermine the very purpose of termination charges, which reinforce the relationship between the rate charged and the length of the customer's commitment. In addition, the Commission is of the view that TCI's proposed tariff modification would unduly distort competition in the non-forborne interexchange private line service market in TCI's territory.


Accordingly, the Commission denies TCI's proposed modification to General Tariff item 360, Interexchange Private Line Service.
  Secretary General
  This document is available in alternative format upon request and may also be examined at the following Internet site:

Date Modified: 2004-07-23

Date modified: