ARCHIVED - Telecom Order CRTC 2004-245

This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.


Telecom Order CRTC 2004-245

  Ottawa, 22 July 2004

TELUS Communications (Québec) Inc.

  Reference: Tariff Notice 380

Amendment related to the application of termination charges


The Commission received an application by TELUS Communications (Québec) Inc. (TELUS Québec), dated 15 June 2004, to revise the following General Tariff items in order to incorporate clauses into the conditions of service to reflect how the company will apply termination charges to a customer who discontinues the service before the end of the minimum contract period.
  • item 2.08, Public Telephone Service;
  • item 2.13, Centrex Service - Business;
  • item 2.18, Centrex Plus Service;
  • item 5.01, Digital Network Services;
  • item 2.20, SmartTouch Service;
  • item 4.11, Full-Time Broadcast Quality Video Transmission Service; and
  • item 5.05, Integrated Services Digital Network - Primary Rate Interface Service.


The Commission received no comments with respect to the application.


The Commission approves TELUS Québec's application. The revisions take effect as of 16 August 2004.
  Secretary General
  This document is available in alternative format upon request and may also be examined at the following Internet site:

Date Modified: 2004-07-22

Date modified: