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ARCHIVED - Telecom Order CRTC 2003-309

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Telecom Order CRTC 2003-309

  Ottawa, 31 July 2003
 

Aliant Telecom Inc.

  Reference: Tariff Notice 77
 

Extended call management service

1.

The Commission received an application by Aliant Telecom Inc. (Aliant Telecom), dated 11 April 2003, to introduce Extended Call Management (ECM) service to NewTel Communications Inc.'s General Tariff item 190.2(c), Provincial Centrex Service, and item 194.3, National Centrex Service.

2.

Aliant Telecom submitted that the proposed ECM service would enable Centrex customers with Call Centre arrangements to improve the level of service they provide to their clients and increase productivity by utilizing a host computer based software package and an appropriate channel to connect to the Centrex service.

3.

The Commission received no comments with respect to the application.

4.

The Commission approves Aliant Telecom's application. The revisions take effect as of the date of this order.
  Secretary General
  This document is available in alternative format upon request and may also be examined at the following Internet site: http://www.crtc.gc.ca

Date Modified: 2003-07-31

Date modified: