ARCHIVED - Telecom Order CRTC 2003-289

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Telecom Order CRTC 2003-289

  Ottawa, 22 July 2003

Aliant Telecom Inc.

  Reference: Tariff Notice 89

Discontinuation of residential two-party and four-party services


The Commission received an application by Aliant Telecom Inc. (Aliant Telecom), dated 16 June 2003, to revise NewTel Communications Inc.'s (NewTel) General Tariff item 50, Exchange Service, and Island Telecom Inc.'s (Island Tel) General Tariff item 10, Definitions; item 11, Terms of Service; item 230, Basic Network Exchange Services; item 280, Network Exchange Service - Single Line; and item 1830, Terminal Attachment Plan, to discontinue residential two-party and four-party services where facilities exist in order to upgrade to individual line service with Touch-Tone dialling.


Aliant Telecom also proposed to waive the standard service charges when a customer upgrades from party-line service to individual line service.


Aliant Telecom indicated that there are 276 customers subscribing to party-line service in Prince Edward Island and Newfoundland and Labrador. Aliant Telecom further noted that 17 residence customers are in locations where facilities do not exist to allow them to upgrade to individual line service.


Aliant Telecom submitted that the company would send letters to customers providing details of the upgrade to individual line service from party-line service. Aliant Telecom further submitted that the company would contact the customer by telephone to set up an appointment to upgrade the customer's service.


The Commission received no comments with respect to the application.


The Commission notes that, as proposed by Aliant Telecom, multi-party line service will remain available only where individual line service is not available. The Commission recognizes that a customer will be charged for individual line service when upgraded to that service from multi-party line service.


The Commission also notes that in Telephone service to high-cost serving areas, Telecom Decision CRTC 99-16, 19 October 1999, it established, among other things, individual line local service as the basic service objective for local exchange carriers.


In light of the above, the Commission approves Aliant Telecom's application. The revisions take effect as of 1 January 2004, with the exception of NewTel's revision to item 50 and Island Tel's revision to its Terms of Service, which are approved as of the date of this order.
  Secretary General
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Date Modified: 2003-07-22

Date modified: