ARCHIVED - Telecom Order CRTC 2002-451

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Telecom Order CRTC 2002-451

Ottawa, 5 December 2002

Northwestel Inc. - Revision to Phase III Manual

Reference: 8654-N1-11/02

The CRTC approves Northwestel Inc.'s proposed revision to its Phase III Manual.


The Commission received an application by Northwestel Inc. (Northwestel) dated 9 October 2002, requesting approval of a proposed revision to the company's Phase III Manual.


In the assignment of operating expenses to Phase III categories, Northwestel proposed to allocate the expensesrelated to the company's business call centre activities separately from those of its regular call centres. Northwestel argued that the activities undertaken by the company's business call centre were related to business accounts only and differed from the activities of its regular call centres.


In addition, Northwestel submitted one page, related to Cost of Sale Accounts, that was inadvertently left out of its 5 February 2002 filing of the Phase III Manual updates. This page had been included in previously filed versions of the Manual.


The Commission received no comments with respect to this application.


The Commission finds that the proposed revision is appropriate and it approves Northwestel's proposed revision as submitted. The revision takes effect as of the date of this order.


Northwestel is to issue forthwith the amended Phase III Manual pages to the Commission and serve them on interested parties, within 30 days, to reflect the approved revision.

Secretary General

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Date Modified: 2002-12-05

Date modified: