ARCHIVED - Telecom Order CRTC 2002-433

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Telecom Order CRTC 2002-433

Ottawa, 20 November 2002

Bell West Inc.

Reference: 8340-B37-0875/00

Agreement for the provision of E9-1-1 emergency calling service in Medicine Hat, Alberta


The Commission received an application by Bell West Inc. (Bell West), dated 16 April 2002, for approval of the unexecuted Agreement for the provision of E9-1-1 emergency calling service in Alberta (the Agreement), between Bell West and the City of Medicine Hat.


Bell West indicated that, at the request of the City of Medicine Hat, the Agreement differed from the standard Competitive Local Exchange Carrier (CLEC) 9-1-1 Agreement in that it proposed to delete the requirements for the municipality to provide and maintain emergency medical services within the municipality, and to ensure that the operation of its Call Answer Centre meets or exceeds the quality standards generally accepted in North America for such services.


The Commission received no comments with respect to the application.


The Commission notes that the standard 9-1-1 Agreement approved in Telecom Order CRTC 96-1176, dated 24 October 1996, for TELUS Communications Inc., which also operates in Alberta, includes the provisions that Bell West proposed to delete.


The Commission considers that the requirements established for 9-1-1 service are necessary to ensure that the 9-1-1 system operates in a safe and effective manner. The Commission further considers that the requirements should be maintained for all municipalities, regardless of the service provider.


Accordingly, the Commission denies Bell West's application.

Secretary General

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Date Modified: 2002-11-20

Date modified: