ARCHIVED - Telecom Order CRTC 2002-363

This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Telecom Order CRTC 2002-363

Ottawa, 29 August 2002

Bell Canada
Reference: Tariff notices 6685 and 6685A

SmartTouch services promotion


The Commission received an ex parte application by Bell Canada (the company), dated 15 July 2002, and amended on 18 July 2002, to revise General Tariff item 2025, Integrated Voice Messaging Service; item 2165, Calling Features; item 2170, Calling Features Bundles; and item 2220, Consumer Solutions, in order to introduce a promotion entitled Q3/Q4 SmartTouch Coupon Rebate Offer. This promotion would be available to single line residential customers in Ontario and Quebec that subscribe to any of the eligible SmartTouch and Visual Call Waiting services, from 15 August 2002 to 31 October 2002.


Bell Canada proposed that during this promotion, eligible customers who subscribe to any of the defined SmartTouch services or bundles would receive a rebate for the third month of the subscription to the "à la carte" service or the bundle, up to a maximum of $10. Customers taking advantage of this promotional offer would be mailed a coupon that would be redeemable for a rebate on their Bell Canada account.


Bell Canada proposed that the eligible features would include: Call Forward, Call Return, Call Screen, Call Privacy, Call Answer, Three-way Calling, Ident-a-Call, Call Waiting, Call Display and Call Answer Message Manager. The company also proposed that the eligible bundles would include: Visual Call Waiting, Mini-Display Pack and Mini-Messaging Pack.


In its application, Bell Canada noted that customers would be obliged to retain an eligible service for two consecutive months to qualify for this offer. The company also noted that customers would be able to combine more than one promotion providing that the promotion benefit is applicable to different calling features or bundles.


Bell Canada filed its application on the public record, with the exception of the original cost support information, on 18 July 2002.


The Commission received no comment with respect to the application.


The Commission approves Bell Canada's application.


The Commission permits Bell Canada to begin offering its promotion at a later date. Accordingly, Bell Canada is to issue revised tariff pages forthwith reflecting this amendment.

Secretary General

This document is available in alternative format upon request and may also be examined at the following Internet site:

Date Modified: 2002-08-29

Date modified: