ARCHIVED - Telecom Order CRTC 2002-342

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Telecom Order CRTC 2002-342

Ottawa, 19 August 2002

Bell Canada
Reference: Tariff notice 6681

2002-2005 Service Improvement Plan


The Commission received an application from Bell Canada, dated 2 July 2002, to add General Tariff item 155, 2002-2005 Service Improvement Plan (SIP). The company filed this application pursuant to the Commission's direction to file, for Commission approval, tariff pages to implement its determinations related to unserved residential premises in the company's SIP, at paragraph 927 of Regulatory framework for second price cap period, Telecom Decision CRTC 2002-34, 30 May 2002 (Decision 2002-34).


Bell Canada also addressed, pursuant to Decision 2002-34, the calculation of the maximum construction charge installment payment plan eligibility under item 155.


The Commission received no comment with respect to the application.


The Commission finds that paragraph (a) does not provide sufficient detail addressing the provisioning criteria set out in paragraph 860 of Decision 2002-34. The Commission also finds that paragraph (b) of item 155 should be changed to reflect the plan approved in Northern Telephone Limited - Service improvement plan, Order CRTC 2000-1096, 4 December 2000as directed in paragraph 852 of Decision 2002-34.


Accordingly, the Commission directs the company to incorporate the amendments identified below:

i) Paragraph (a) of item 155 should read as follows:

The average provisioning cost per premises (permanent and seasonal) does not exceed $25,000. The aggregate cost in each locality is to be calculated using a 100% take rate. Start-up will occur if at least one customer requests service. Service is to be provided first to localities that have the highest demand.

ii) In the second sentence of paragraph (b), of item 155 the words "12 months" are to be replaced with "11 months", to read as follows:

Residence applicants, customers or lessees can pay the balance of the construction charge in equal installments over the next 11 months at no interest charge.


The Commission approves Bell Canada's application as amended. The revisions take effect as of 13 September 2002 to coincide with the filing of the company's revised four-year SIP roll-out plan.


Bell Canada is to issue revised tariff pages forthwith reflecting this addition to the General Tariff.

Secretary General

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Date Modified: 2002-08-19

Date modified: