ARCHIVED - Telecom Order CRTC 2002-290

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Telecom Order CRTC 2002-290

Ottawa, 17 July 2002

Aliant Telecom Inc.
Reference: Tariff notice 19

Market trial for the Voice Mobility System


The Commission received an application by Aliant Telecom Inc. (Aliant Telecom), dated 2 May 2002, proposing to introduce Voice Mobility System (VMI) on a market trial basis from 2 June 2002 to 2 June 2003.


The applicant notes that the proposed VMI system would allow users to retrieve and manage both voice and fax messages from one mailbox, with one number. The VMI system would also allow end users to centralize messages and provide them with the ability to change call connections and settings based on availability and routine.


Aliant Telecom proposed to roll out the service in a phased-in approach to small and medium sized businesses. The first geographic region would be Halifax, Nova Scotia in June 2002. Following this initial phase, the service would be introduced to Prince Edward Island, Newfoundland and New Brunswick, as well as the remainder of Nova Scotia.


In Telecom Order CRTC 98-1347, 23 December 1998, the Commission denied a market trial proposed by NBTel Inc. (NBTel) that would have been available to all residential customers in New Brunswick. The Commission stated that, consistent with Telecom Order CRTC 95-453, 12 April 1995, market trials should have a limited scope. The Commission found that NBTel had not made a compelling argument for the scope of its proposed trial.


The Commission is of the view that the scope of the VMI market trial is too broad as it proposes to launch the market trial throughout its entire operating territory. Therefore, the Commission denies Aliant Telecom's application.

Secretary General

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