ARCHIVED - Telecom - Commission Letter - 8622-O28-01/02 - Part VII - Ontario Sewerand Watermain Construction Association complaint on enforceable standards forutility locate requests

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Letter

Our file: 8622-028-01/02

Ottawa, 15 October 2002

BY FAX

Ontario Sewer and Watermain Construction Association
c/o Frank J. E. Zechner
Barrister and Solicitor
24 Beresford Ave.
Toronto, Ontario
M6S 3A8

Re: Part VII - Ontario Sewer and Watermain Construction Association complaint on enforceable standards for utility locate requests

Please find enclosed interrogatories in the above noted matter. In view of the fact that the Ontario Sewer and Watermain Construction Association (OSWCA) requested that all telephone and cable system operators be subject to mandatory locate requests pursuant to section 32(b) of the Telecommunications Act, interrogatories are being sent for response to the OSWCA, Bell Canada, registered interested parties (including the Canadian Cable Television Association), and to those Ontario independent carriers who chose not to register as interested parties but whom the OSWCA has sought to bind with the Commission's decision (see attachment).

Responses to these interrogatories are to be filed with the Commission and served on the OSWCA, registered interested parties and the Ontario independent carriers no later than 4 November 2002. Parties may file comment on the responses, serving a copy on the other parties, by 19 November 2002. Parties may file their reply, serving a copy on the other parties, by 29 November 2002.

Where a document is to be filed or served by a specific date, the document must be actually received, and not merely sent, by that date.

Yours truly,

Paul Godin
Director - Competition and Technology Directorate

Registered Interested Parties

AT&T Canada Corp. 112 Kent Street 14th Floor Ottawa, ON K1P 5P2	Ms. Teresa Griffin-Muir Vice President, Regulatory Affairs Tel (613) 239-1877 Fax (613) 239-1879 iworkstation@attcanada.com
Bell Canada 105, rue Hôtel-de-Ville 6ième étage Hull, QC J8X 4H7	Mr. David E Palmer Director, Regulatory Matters Tel (819) 773-6030 Fax (819) 770-7638 bell.regulatory@bell.ca
Canadian Cable Television Association (CCTA) 1010-360 Albert Street Suite 1010 Ottawa, ON K1R 7X7	Ms. Lori Assheton-Smith Senior Vice President, General Counsel Tel (613) 232-2631 Fax (613) 232-2137 regulatory@ccta.com
Futureway Communications Inc. 45 Vogell Road 8th floor Richmond Hill, ON L4B 3P6	Mr. Jonathan Holmes Manager, Regulatory Affairs Tel (905) 326-1007 Fax (905) 326-5030 regulatory@futureway.ca
Group Telecom 270 Albert Street Suite 1200 Ottawa, ON K1P 5G8	Mr. Norm Peacey Regulatory Affairs Tel (613) 482-3614 Fax (613) 482-3590 npeacey@gt.ca
Northern Telephone Limited Partnership 25 Paget Street P.O. Box 4000 New Liskeard, ON P0J 1P0	Ms. Molly Slywchuk Manager, Regulatory Affairs Tel (705) 647-3433 Fax (705) 647-3420 regmat@ntl.sympatico.ca
Rogers Cable Inc. 333 Bloor Street East 9th Floor Toronto, ON M4W 1G9	Mr. John T Armstrong Director, Municipal and Industry Relations Tel (416) 935-4808 Fax (416) 935-4655 jarmstro@rci.rogers.com
Shaw Cablesystems GP 100 Wellington Street West Suite 2140 Toronto, ON M5K 1J5	Mr. Peter R Nielsen Vice President, Government and Industry Relations Tel (416) 642-7412 Fax (416) 642-7415 peter.nielsen@SJRB.CA
TELUS Communications Inc.(TCI) 10020 - 100 Street 31st Floor Edmonton, AB T5J 0N5	Mr. Willie Grieve Vice-President, Government and Regulatory Affairs Tel (780) 493-6590 Fax (780) 493-6519 willie.grieve@telus.com
The Corporation of the City of Thunder Bay 1046 Lithium Drive Thunder Bay, ON P7B 6G3	Mr. David Wilkie Regulatory Analyst Tel (807) 684-2728 Fax (807) 623-5324 dwilkie@tbaytel.com
Vidéotron Télécom Ltée 800, de Maisonneuve Est Bureau 301 Montréal, QC H2L 4L8	M. Michel Messier Conseiller principal Tel (514) 380-4792 Fax (514) 380-9527 regaffairs@vtl.com
Ontario Sewer and Watermain Construction Association c/o Frank J. E. Zechner Barrister & Solicitor 24 Beresford Ave. Toronto, Ontario M6S 3A8	M. Frank Z. E. Zechner Barrister & Solicitor Tel (416) 760-8840 Fax (416) 760-7838 frank.zechner@sympatico.ca

ONTARIO INDEPENDENT CARRIERS

Amtelecom Communications 18 Sydenham Street E. P.O. Box 1800 Aylmer, ON N5H 3E7	Mr. Michael J. Andrews President Tel (519) 773-1237 Fax (519) 765-3217 mandrews@amtelecom.ca
Brooke Telecom Co-operative Limited P.O. Box 40 16 Park Street Inwood, ON N0N 1K0	Mr. Ed Chapman General Manager Tel (519) 844-2160 Fax (519) 844-2077 brooke@brktel.on.ca
Bruce Municipal Telephone System R.R. # 3 Box 80 Tiverton, ON N0G 2T0	Mr. William D. Sipprell Director of Finance & Regulatory Affairs Tel (519) 368-1225 Fax (519) 368-1258 regulr@bmts.com
Cochrane Public Utilities Commission 153 Sixth Avenue P.O. Box 640 Cochrane, ON P0L 1C0	Mr. Ross Peever General Manager Tel (705) 272-4232 Fax (705) 272-3015 pucnet@puc.net
Dryden Municipal Telephone System 30 Van Horne Avenue Dryden, ON P8N 2A7	Mr. Ivan Probizanski Manager Tel (807) 223-1101 Fax (807) 223-1109 ivprob@dryden.lakeheadu.ca
Execulink Telecom Inc. 619 Main Street N. P.O. Box 33 Burgessville, ON N0J 1C0	Mr. Keith Stevens Tel (519) 456-7890 Fax (519) 456-7278 kstevens@execulink.com
Gosfield North Communications Co-operative Limited P.O. Box 130 128 Talon Street West Cottam, ON N0R 1B0	Mr. Ken Bissonette General Manager Tel (519) 839-4734 Fax (519) 839-5505 gosfield@gosfieldtel.com
Hay Communications Co-operative Limited P.O. Box 99 Zurich, ON N0M 2T0	Mr. Bill Wagner Tel (519) 236-4333 Fax (519) 236-7776 hay@hay.net
Huron Telecommunications Co-operative Limited P.O. Box 220 60 Queen Street Ripley, ON N0G 2R0	Mr. Glen R. Grubb General Manager & Secretary Tel (519) 395-2625 Fax (519) 395-3738 grubb@hurontel.on.ca
Kenora Municipal Telephone System 110 Matheson Street South Kenora, ON P9N 1T8	Mr. Dennis McCaffrey General Manager Tel (807) 467-2070 Fax (807) 467-2066 dmccaffrey@kenora.com
Lansdowne Rural Telephone Co. Ltd. P.O. Box 9 Landsdowne, ON K0E 1L0	Mr. William Grier General Manager Tel (613) 659-2222 Fax (613) 659-2226 wagrier@1000island.net
Mornington Communications Co-operative Limited P.O. Box 70 Milverton, ON N0K 1M0	Mr. Richard Banks General Manager/Secretary Treasurer Tel (519) 595-8331 Fax (519) 595-4142 rbanks@perth.net
Nexicom Telecommunications Inc. 5160 Explorer Drive Suite 5 Mississauga, ON L4W 4T7	Mr. Paul R. Downs President and General Manager Tel (905) 282-0771 Fax (905) 282-1675 pdowns@nexicom.net
Nexicom Telephones Inc. 5160 Explorer Drive Suite 5 Mississauga, ON L4W 4T7	Mr. Paul R. Downs President & General Manager Tel (905) 282-0771 Fax (613) 282-1675 pdowns@nexicom.net
North Frontenac Telephone Corporation Ltd. 146 Foundry Street Baden, ON N0B 1G0	Ms. Enid E. Schmidt President Tel (519) 634-5242 Fax (519) 634-5736 nfrontenac@kw.igs.net
North Renfrew Telephone Co. Ltd. P.O. Box 70 4 Stewart Street Beachburg, ON K0J 1C0	Mr. Steve Lynn General Manager Tel (613) 638-2988 Fax (613) 582-7039 steve@kingston.net
O.N. Telcom 555 Oak Street East North Bay, ON P1B 8L3	Mr. Kelly O'Gorman Manger, Rates & Regulatory Matters Tel (705) 472-4500 ext. 358 Fax (705) 472-6765 kelly.ogorman@ontelcom.ca
People's Telephone Company of Forest Inc. 42 Broadway Street P.O. Box 700 Forest, ON N0N 1J0	Ms. Susan M. Smith Administration Manager Tel (519) 786-2351 Fax (519) 899-2099 ssmith@xcelco.on.ca
Quadro Communications Co-operative Inc. P.O. Box 101 1845 Road 164 Kirkton, ON N0K 1K0	Mr. Tim DeWeerd General Manager & Secretary-Treasurer Tel (519) 229-8933 Fax (519) 229-8998 tdeweerd@quadro.net
Roxborough Telephone Company Limited P.O. Box 190 1745 McLean Road Moose Creek, ON K0C 1W0	Mr. Tim Beach Tel (613) 538-2800 Fax (613) 538-2700 roxboro@ontarioeast.net
Tuckersmith Communications Co-operative Limited General Delivery Kippen, ON N0M 2E0	Ms. Sharon Chuter Secretary-Treasurer Tel (519) 263-2211 Fax (519) 263-5000 sachuter@tcc.on.ca
Westport Telephone Company Limited P.O. Box 580 28 Main Street Westport, ON K0G 1X0	Mr. Stephen Lynn Vice-President, General Manager Tel (613) 273-2121 Fax (613) 273-2323 steve@kingston.net
Wightman Telecom Limited (Formerly Wightman Telephone Limited) 100 Elora St. N. P.O. Box 70 Clifford, ON N0G 1M0	Mr. Paul Wightman President Tel (519) 327-8012 Fax (519) 327-8010 pwightman@wightman.ca;

When making a locate request, indicate the type of information that OSWCA member companies usually:

a) Provide to telecommunications and cable operators;
b) Request from telecommunications and cable operators; and
c) Receive from telecommunications and cable operators.
List, in order of priority and with supporting rationale, the type of information that OSWCA member companies would require from telecommunications and cable operators to ensure that the information provided in response to a locate request is adequate and provided on a timely basis.
Indicate the level of standardisation of locate requests, within an OSWCA member company, and between OSWCA member companies.
a) Provide the priority levels and corresponding lead times typically used by OSWCA member companies when making a locate request. Provide examples where OSWCA member companies would request these priority levels and corresponding lead times.
b) Provide the priority levels and corresponding lead times proposed by the Ontario One Call organisation to respond to a locate request;
c) Where the OSWCA member companies do not follow the priority levels and corresponding lead times of the Ontario One Call organisation, explain why not.
In its reply, the OSWCA indicated its willingness to prepare and circulate a summary of a number of recent locate "incidents" involving Canadian carriers i.e., instances where, in its view, response times were unreasonable or response information was inadequate:

For each of the years 2001 and 2002, provide the number of locate requests made by members of the OSWCA to telecommunications and cable operators;
For each of the years 2001 and 2002, provide the number of instances where telecommunications and cable operators did not respond to locate requests:

i) within a reasonable response time;
ii) with adequate response information.
For the year 2002 only, provide a summary of instances where telecommunications and cable operators did not respond to locate requests within a reasonable response time;
For the year 2002 only, using the OSWCA member companies priority levels as categories, indicate the number of instances where telecommunications and cable operators did not respond to a locate request within the OSWCA member companies' priority level response time;
For the year 2002 only, using the Ontario One Call organisation priority levels as categories, indicate the number of instances where telecommunications and cable operators would not have provided a response to a locate request within the Ontario One Call organisation's priority level response time.
For the year 2002 only, provide a summary of instances where telecommunications and cable operators did not provide adequate response information to locate requests.

6. In their comments, some of the interested parties indicated that the CISC Business Process Working Group (BPWG), when it received the OSWCA's May 2001 letter, concluded that one call organisations provided locate information. The BPWG also stated that the OSWCA should address its concerns to these organisations. Furthermore, Bell Canada noted that Ontario One Call organisation has various committees reviewing current service levels, initiating process improvements and working on damage prevention strategies. At paragraph 27 of its reply, the OSWCA submitted that Ontario One Call organisation, because of its limitations, is a complement and not a substitute for legal standards for responding to locate requests. Explain why the Ontario One Call organisation would not be able to develop sufficiently enforceable standards for responses to locate requests that would:

Track the status of locate completion by Ontario One Call members;
Provide assurance of an accuracy tolerance for locate markings;
Compel Ontario One Call members to respond within a specific timeframe; and
Compel Ontario One Call members to provide specific and accurate information in response to a locate request.

7. Indicate whether the Commission has the authority to impose standard locate requests on cable operators, pursuant either to the Telecommunications Act, the Broadcasting Act or any other Act.

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ARCHIVED - Telecom - Commission Letter - 8622-O28-01/02 - Part VII - Ontario Sewerand Watermain Construction Association complaint on enforceable standards forutility locate requests

This page has been archived on the Web

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