ARCHIVED - Order CRTC 2001-736

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Order CRTC 2001-736

Ottawa, 21 September 2001

CRTC denies a TELUS Communications Inc. application to introduce contracted wholesale call management services

Reference: Tariff notice 1


TELUS Communications Inc. (TCI), TELUS Communications (B.C.) Inc. (TCBC) along with TELUS Mobility Cellular Inc. (which includes BC Mobility but excludes the operating division known as TELUS Integrated Communications) are being amalgamated to form TELUS Communications Inc. (TCI), as of 1 January 2001.


On 27 February 2001, TCI submitted an application to the Commission, proposing the introduction of Contracted Wholesale Call Management Services (CWCMS).


TCI would offer CWCMS to wholesale customers operating in Alberta and/or British Columbia for the purpose of resale. CWCMS would include the following features:

· call waiting;

· enhanced call forwarding;

· three-way calling;

· SmartRing;

· call display;

· bronze voice mailbox;

· outgoing toll restriction; and

· call transfer.


These features would be offered on a three-year contract term, without any end-user customer support.


In its application, TCI indicated that there was one customer for CWCMS. However, on 19 April 2001, TCI informed the Commission that the customer no longer required the service.


Therefore, without a customer or a projection of demand for the proposed service, the Commission is of the view that it is not necessary to consider granting approval of the application. Accordingly, the application is denied.

Secretary General

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Date Modified: 2001-09-21

Date modified: