ARCHIVED - Order CRTC 2000-980

This page has been archived on the Web

Information identified as archived on the Web is for reference, research or recordkeeping purposes. Archived Decisions, Notices and Orders (DNOs) remain in effect except to the extent they are amended or reversed by the Commission, a court, or the government. The text of archived information has not been altered or updated after the date of archiving. Changes to DNOs are published as “dashes” to the original DNO number. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.


Order CRTC 2000-980


Ottawa, 26 October 2000

  Bell Canada Installment Payment Plan

Reference: Tariff Notice 6489


The Commission approves, with some changes, Bell Canada's proposed Installment Payment Plan for construction charges. The Commission directs Bell Canada to amend its plan by allowing installment payments to be spread over a period of up to 36 months and to charge interest on the unpaid balance at the company's cost of capital.


Order CRTC 2000-351, dated 28 April 2000, directed Bell Canada to file a proposed tariff giving customers the option to pay for service extensions not covered by a Service Improvement Plan on a reasonable installment basis.


Bell Canada proposed the following terms for the Installment Payment Plan (IPP):


· Installment payments may be spread over a period of up to 12 months.


· Interest is charged on the unpaid balance at the late payment charge rate (prime plus 7%).


· A minimum deposit of 20% of the construction charge is to be paid prior to the start of construction.


· Maximum construction charges of $10,000 per customer premise are eligible for the IPP.


· IPP is available to residence customers only.


Bell Canada stated that its approach is consistent with the concerns outlined by the Commission with respect to penetration rates for lower income groups, as well as the need to maintain affordable telephone service for the vast majority of Canadian households.


The Commission considers that the Installment Payment Plan will meet the above requirements, with the following to replace the first two terms outlined above:


· Installment payments may be spread over a period of up to 36 months.


· Interest is charged on the unpaid balance of construction charges at the rate of Bell Canada's cost of capital.


The Commission directs the company to issue revised tariff pages with an effective date of 27 November 2000.


Bell Canada filed the application on 27 June 2000 to revise Item 150 of its General Tariff.


Secretary General


This document is available in alternative format upon request and may also be examined at the following Internet site: 

Date modified: