ARCHIVED - Public Notice CRTC 2000-114
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Public Notice CRTC 2000-114 |
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| Ottawa, 8 August 2000 | |
Seeking comments on proposed safeguards associated with Advantage 900 subsequent value programs |
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| Reference: Bell Canada Tariff Notice 726 (NST) | |
| This public notice seeks comments on the following two safeguards for Advantage 900 subsequent value programs: | |
| a) a per call limit of $25; and | |
| b) the program description provided by the service provider, as part of its application, must include a complete list of any and all telephone numbers through which services or value may be accessed, and that this description must be promptly updated as circumstances dictate. | |
| Advantage 900 is a service whereby callers may place calls to certain 900-prefixed numbers to access messages or other services provided by subscribers to the service. | |
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1. |
On 2 June 2000, TELUS Communications (B.C.) Inc., Bell Canada, Island Telecom Inc., MTS Communications Inc., Maritime Tel & Tel Limited, NBTel Inc., NewTel Communications Inc. and TELUS Communications Inc. (the companies) filed an application under Tariff Notice 726 to broaden the scope of Advantage 900 service. |
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2. |
The companies proposed to broaden the scope of Advantage 900service by permitting, for all types of programs, the provision of services or value in telephone calls subsequent to a 900 call (subsequent value programs). |
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3. |
In addition, the companies proposed to introduce, on a promotional basis, a service charge waiver associated with new subsequent value programs. |
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4. |
In order to ensure continued low charge-backs and effective content control on subsequent value programs, the companies submitted that limitations on charging levels and a requirement for full disclosure of associated telephone services and content are required. |
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5. |
The companies proposed a per-call limit of $25 for Advantage 900 programs that provide subsequent value, in order to manage potential charge-back levels and discourage fraud. |
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6. |
The companies also proposed that the program description provided by the service provider, as part of its application, must include a complete list of any and all telephone numbers through which services or value may be accessed, and that this description must be promptly updated as circumstances dictate. |
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7. |
On 30 June 2000, Order CRTC 2000-612 approved the companies' application on an interim basis effective 3 July 2000. |
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8. |
The Commission seeks comment on the appropriateness of the safeguards proposed by the companies. |
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9. |
Interested parties may file comments with the Commission by writing to the Secretary General, CRTC, Ottawa, Ontario, K1A 0N2, fax: (819) 953-0795, by 29 August 2000. |
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10. |
The companies may file reply comments by 12 September 2000. |
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11. |
Parties wishing to file an electronic version of their submissions can do so by email or on diskette. The Commission email address is procedure@crtc.gc.ca . |
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12. |
The electronic version should be in the HTML format. As an alternative, those making submissions may use "Microsoft Word" for text and "Microsoft Excel" for spreadsheets. |
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13. |
Please number each paragraph of your submission. In addition, please enter the line ***End of document*** following the last paragraph. This will help the Commission verify that the document has not been damaged during transmission. |
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14. |
The Commission will make submissions filed in electronic form available on its web site at www.crtc.gc.ca in the official language and format in which they are submitted. This will make it easier for members of the public to consult the documents. |
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15. |
The Commission also encourages interested parties to monitor the public examination file (and/or the Commission's web site) for additional information that they may find useful when preparing their submissions. |
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16. |
The record of this proceeding may be examined or will be made available promptly upon request at the following Commission offices during normal business hours: |
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Central Building Les Terrasses de la Chaudière 1 Promenade du Portage, Room G-5 Hull, Quebec K1A 0N2 Tel: (819) 997-2429 - TDD: 994-0423 Fax: (819) 994-0218 |
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Bank of Commerce Building 1809 Barrington Street Suite 1007 Halifax, Nova Scotia B3J 3K8 Tel: (902) 426-7997 - TDD: 426-6997 Fax: (902) 426-2721 |
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405 de Maisonneuve Blvd. East 2nd Floor, Suite B2300 Montréal, Quebec H2L 4J5 Tel: (514) 283-6607 - TDD: 283-8316 Fax: (514) 283-3689 |
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55 St. Clair Avenue East Suite 624 Toronto, Ontario M4T 1M2 Tel: (416) 952-9096 Fax: (416) 954-6343 |
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Kensington Building 275 Portage Avenue Suite 1810 Winnipeg, Manitoba R3B 2B3 Tel: (204) 983-6306 - TDD: 983-8274 Fax: (204) 983-6317 |
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Cornwall Professional Building 2125 - 11th Avenue Room 103 Regina, Saskatchewan S4P 3X3 Tel: (306) 780-3422 Fax: (306) 780-3319 |
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Suite 520 - 10405 Jasper Avenue Edmonton, Alberta T5J 3N4 Tel: (780) 495-3224 Fax: (780) 495-3214 |
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530-580 Hornby Street Vancouver, British Columbia V6C 3B6 Tel: (604) 666-2111 - TDD: 666-0778 Fax: (604) 666-8322 |
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| Secretary General | |
| This document is available in alternative format upon request and may also be examined at the following Internet site: http://www.crtc.gc.ca |
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