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ARCHIVED - Order CRTC 2000-998

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Order CRTC 2000-998

 

Ottawa, 2 November 2000

  CRTC denies permanent winback promotion for Bell Canada's residence individual line service
 

Reference: Tariff Notice 6488

1.

The Commission denies Bell Canada's proposal to introduce a permanent winback promotion for its residence individual line service. The company proposed to waive the residence service connection charge for customers who return to Bell Canada from an alternate provider of local exchange service. The company also proposed that customers who take advantage of this offering must remain with Bell Canada for at least six months, otherwise the service charges originally waived would be billed to the customer.

2.

The Commission considers that given the limited level of competition in the local residential telephone service market, a permanent winback promotion is not appropriate.

3.

The Commission received comments from Futureway Communications Inc., Vidéotron Communications Inc., and AXXENT Corp. on behalf of C1.com Inc., Call-Net Enterprises Inc., Combined Xchange Telecom Inc., EastLink Limited, GT Group Telecom Services Corp., Norigen Communications Inc., and Vidéotron (1998) ltée. The intervenors requested that the Commission deny Bell Canada Tariff Notice 6488.

4.

Bell Canada filed the application on 23 June 2000 to revise Item 70.1 of its General Tariff.

 

Secretary General

 

This document is available in alternative format upon request and may also be examined at the following Internet site: http://www.crtc.gc.ca 

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