ARCHIVED - Order CRTC 2000-683

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Order CRTC 2000-683

Ottawa, 26 July 2000
CRTC makes 800 database query charges interim and orders updated cost studies
Reference:8661-A4-01/00

1.

On 16 March 2000, AT&T Canada Corp. and AT&T Canada Telecom Services Company (collectively AT&T Canada) filed an application for amendments to the 800 database query charges related to 800 carrier identification.

2.

In its application, AT&T Canada sought an order from the Commission directing:

a) Bell Canada, Island Telecom Inc., Maritime Tel & Tel limited (MTT), MTS Communications Inc., NBTel Inc., NewTel Communications Inc., TELUS Communications Inc., and TELUS Communications (B.C.) Inc. (the companies) to file updated cost studies incorporating revised demand forecasts in support of the rate charged for 800 database queries related to 800 carrier identification; and

b) the establishment of an interim 800 database query charge set 50 percent below the current approved tariff rate for all of the companies until such time as the above noted cost studies have been reviewed and accepted by the Commission.

3.

AT&T Canada submitted that the demand by alternate providers of long distance service was significantly understated in the original cost studies and the overall number of 800 database queries has likely grown more than anticipated in the original cost studies. AT&T Canada believes that carriers have been overpaying for this service since at least 1998 and that the rates should be amended as soon as possible.

4.

Comments opposing AT&T Canada's application were received from Bell Canada, Island Tel, MTT, MTS, NBTel, and NewTel (Bell Canada et al.) as well as BCT.TELUS Communications Inc. on behalf of TELUS Communications (B.C.) Inc. and TELUS Communications Inc.

5.

Bell Canada et al. stated that AT&T Canada failed to take into account that corresponding increases in costs to the toll-free platform, triggered by the greater than anticipated demand, have been incurred by Bell Canada et al.

6.

BCT.TELUS submitted that although AT&T Canada has identified a condition which in-and-of-itself may result in higher than anticipated revenues for a specific service element, other factors such as market share fluctuation and changes to underlying costs for the service may tend to offset this overrun.

7.

Comments supporting AT&T Canada's application were received from Call-Net Enterprises Inc. and AT&T Canada filed reply comments.

8.

Having reviewed the comments submitted by parties, the Commission is of the view that AT&T Canada has raised sufficient questions about the appropriateness of the current 800 database query charge that a new cost study is warranted.

9.

However, the Commission does not consider that there is sufficient evidence at this time to justify an interim 800 database query charge of 50 percent of the current charge.

10.

Accordingly, the Commission orders the companies to file updated cost studies incorporating revised demand forecasts in support of the rate charged for 800 database queries related to 800 carrier identification within 90 days of the date of this order.

11.

The 800 database carrier identification query charge, which was set in Telecom Decision CRTC 97-6, Unbundled rates to provide equal access, dated 10 April 1997, at $0.006331 per query, is made interim effective the date of this order.
Secretary General
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