ARCHIVED -  Telecom Order CRTC 99-732

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Telecom Order

 

Ottawa, 28 July 1999

 

Telecom Order CRTC 99-732

 

On 9 July 1999, Maritime Tel & Tel Limited filed an application for approval of revisions to the General Tariff, introducing Network ACD (Automatic Call Distribution) for business customers. Network ACD is an add-on feature to basic ACD which allows customers to have ACD agents located in a number of different wire centres all serving the same ACD queue.

 

File No.: Tariff Notice 756

 

In light of the foregoing, the Commission orders that:

 

The proposed tariff revisions to become effective on 9 August 1999 are approved.

 

Secretary General

 

This document is available in alternative format upon request and may also be viewed at the following Internet site: www.crtc.gc.ca

 


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