ARCHIVED - Telecom Order CRTC 97-228
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Telecom Order |
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Ottawa, 20 February 1997
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Telecom Order CRTC 97-228
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IN THE MATTER OF an application filed by NewTel Communications Inc. (NewTel) under Tariff Notice 502 dated 16 December 1996, for approval of tariff revisions to: (1) allow the payment of service charges related to the provision of residence primary exchange service in monthly instalments over a period of up to six months, (2) provide Toll Restriction service at no monthly charge in the residence market, (3) provide for the introduction of a $10 service charge to deactivate Toll Restriction service, and (4) lower the threshold below which no Late Payment Charge applies to $22.
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WHEREAS these modifications were filed pursuant to Local Service Pricing Options, Telecom Decision CRTC 96-10, issued 15 November 1996;
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WHEREAS NewTel proposed that the partial payment provision be provided at the company's discretion, when the customer is not considered to be a credit risk;
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WHEREAS the Commission considers that the company's Terms of Service provide it with adequate protection in this regard;
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WHEREAS the Commission notes that NewTel indicated that administration charges specified in the Late-Payment Charge would apply when a customer prearranges with the company to spread the payment of service charges;
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WHEREAS NewTel indicated that Toll Restriction service will not prevent any person at the customer's premise from accepting collect calls or third number calls;
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WHEREAS BC TEL and The New Brunswick Telephone Company, Limited proposed to introduce Call Guardian( service, providing a customer who chooses Toll Restriction service with the option of also blocking collect calls and/or third number calls at no additional charge; and
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WHEREAS the Commission is of the view that that customers of Toll Restriction service should be given the option of blocking collect calls and/or third number calls at no additional charge -
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IT IS HEREBY ORDERED THAT:
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1. The proposed tariff revisions are approved subject to Item 70.7(a) being deleted.
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2. NewTel is to issue revised tariff pages relecting the modification in 1 above, within 10 days of the date of this Order.
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3. NewTel is to:
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(a) provide customers with the option of blocking collect calls and third number calls at no additional charge when this becomes technically feasible;
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(b) file the appropriate tariff revisions when it is able to do (a) above; and
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(c) notify the Commission, within 30 days of the date of this Order, of when it expects to be able to satisfy (a) above.
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Allan J. Darling
Secretary General |
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