ARCHIVED - Telecom Order CRTC 97-185
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Telecom Order |
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Ottawa, 14 February 1997
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Telecom Order CRTC 97-185
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IN THE MATTER OF an application filed by TELUS Communications Inc. (TCI) under Tariff Notice 873 dated 17 December 1996, for approval of tariff revisions to: (1) allow the payment of service charges related to the provision of residence primary exchange service in monthly installments over a period of up to six months, (2) provide Toll Restriction service at no monthly charge in the residence market, and (3) provide for the introduction of a $10 service charge to deactivate Toll Restriction service.
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WHEREAS these modifications were filed pursuant to Local Service Pricing Options, Telecom Decision CRTC 96-10, 15 November 1996 (Decision 96-10);
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WHEREAS TCI indicated that late payment charges would apply to the unpaid balance of the installment payment plan;
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WHEREAS the Commission notes that only the interest rate component of the late payment charge provisions is to apply when a customer prearranges with the company to spread the payment of service charges;
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WHEREAS TCI indicated that Toll Restriction service will not prevent any person at the customer's premise from accepting collect calls or third number calls;
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WHEREAS BC TEL, Maritime Tel & Tel Limited, The Island Telephone Company Limited and The New Brunswick Telephone Company, Limited proposed to introduce Call Guardian( service, providing customers choosing Toll Restriction with the option of also blocking collect calls and/or third number calls;
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WHEREAS the Commission is of the view that the customers of Toll Restriction service should be given the option of blocking collect calls and/or third number calls at no additional charge;
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WHEREAS Decision 96-10 directed the companies to show cause why the interest rate applicable to late payment charges should not be based on a formula such as that approved by the Commission for Bell and BC TEL;
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WHEREAS TCI proposed to adopt the formula approved by the Commission for Bell Canada (Bell) and BC TEL;
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WHEREAS the Commission notes that the company's existing tariff does not indicate either the applicable interest rate or the formula by which it can be derived; and
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WHEREAS the Commission is of the view that the Late Payment tariff should either indicate the effective rate of interest or the formula by which the rate is derived -
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IT IS HEREBY ORDERED THAT:
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1. The proposed tariff revisions are approved subject to Item 11.2 being modified to show either the effective rate of interest or the formula by which the effective rate can be derived.
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2. TCI is to issue revised tariff pages reflecting the modifications in 1 above, within two days of the date of this Order.
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3. TCI is ordered to:
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a) provide customers with the option of blocking collect calls and third number calls at no additional charge when this becomes technically feasible;
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b) file the appropriate tariff revisions when it is able to do a) above; and
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c) notify the Commission, within 30 days of the date of this Order, of when it expects to be able to satisfy a) above.
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Allan J. Darling
Secretary General |
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- Date modified: