ARCHIVED -  Telecom Order CRTC 97-1448

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Telecom Order

Ottawa, 9 October 1997
Telecom Order CRTC 97-1448
On 25 July 1997, BC TEL filed an application under Tariff Notice (TN) 3661, amended by TNs 3661A dated 6 August 1997 and 3661B dated 5 September 1997, for approval of tariff revisions related to the introduction of Asymmetric Digital Subscriber Line (ADSL) Access to Residential Loop Service.
File No.: Tariff Notice 3661
1. The proposed service will allow a service provider, with the express written consent of BC TEL's existing customer of record, to have access to the customer's individual residential line for the purposes of providing a high speed data connection using ADSL technology.
2. Interventions were received from Westel Telecommunications Ltd. (Westel) and AT&T Canada Long Distance Services Company (AT&T Canada LDS).
3. Westel, among other things, claimed that the three year study period for the economic study was excessively short and that a ten year study period is more appropriate. Westel also submitted that the requirement for a service provider to have the express written consent of the customer is unnecessarily onerous and could have a chilling effect on the demand for ADSL service provided by alternate service providers.
4. With regard to the three year study period, BC TEL submitted that a newer technology will soon replace the current generation of ADSL equipment and that a ten year study would be of questionable value.
5. BC TEL in reply also stated, among other things, that because ADSL access to the residential customer's line involves a rearrangement of that customer's telephone facilities and potentially physical access to plant on the customer premises, the company believes that it is reasonable to take the steps of requiring written authorisation from the customer. BC TEL further stated that this consumer safeguard will, in the company's view, minimize the risk of disputes between the residential customer and the service provider as to whether service has, in fact, been authorised.
6. The Commission is of the view that BC TEL has adequately addressed the concerns raised by Westel.
7. In its comments, AT&T Canada LDS stated that the Commission should issue a public notice with an interrogatory process prior to disposing of the tariff application. AT&T Canada LDS also requested that the Commission direct BC TEL to disclose confidential information provided in the supporting economic study.
8. The Commission also notes that this service is intended for Internet Service Providers (ISPs) and that the company indicated that it had contacted many of these parties. No submissions were received from any ISPs. Therefore, the Commission does not find that there are persuasive reasons to support the issuance of a public notice.
9. With regard to the request for public disclosure, the Commission is of the view that the specific direct harm likely to result from disclosure outweighs any public interest in disclosure. The request for disclosure is therefore denied.
10. In light of the foregoing, the Commission approves the proposed tariff revisions.
Laura M. Talbot-Allan
Secretary General
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