ARCHIVED -  Telecom Order CRTC 97-142

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Telecom Order

Ottawa, 31 January 1997
Telecom Order CRTC 97-142
IN THE MATTER OF an application filed by Bell Canada (Bell) under Tariff Notice 5898 dated 16 December 1996, for approval of tariff revisions to: (1) allow the payment of service charges related to the provision of residence primary exchange service in monthly installments over a period of up to six months, (2) provide for the removal of all charges related to the provision of Toll Restriction service in the residence market, and (3) provide for the introduction of a $10 service charge to reactivate toll service.
WHEREAS these modifications were filed pursuant to Local Service Pricing Options, Telecom Decision CRTC 96-10, 15 November 1996;
WHEREAS Bell indicated that a late-payment charge would apply to the unpaid amount of the service charges;
WHEREAS the Commission notes that only the interest rate component of the late-payment charge provisions is to apply when a customer prearranges with the company to spread the payment of service charges;
WHEREAS Bell indicated that Toll Restriction service will not prevent any person at the customer's premise from accepting collect calls or third number calls;
WHEREAS BC TEL, Maritime Tel & Tel Limited, The Island Telephone Company Limited and The New Brunswick Telephone Company, Limited proposed to introduce Call Guardian( service, providing customers choosing Toll Restriction with the option of also blocking collect calls and/or third number calls; and
WHEREAS the Commission is of the view that the customers of Toll Restriction service should be given the option of blocking collect calls and/or third number calls at no additional charge -
IT IS HEREBY ORDERED THAT:
1. The proposed tariff revisions, to become effective on 1 February 1997, are approved subject to the company modifying Item 90.7 (b) to read "The compound rate specified in the late-payment charge (Item 25.3) applies to the unpaid amount."
2. Bell is to issue revised tariff pages relecting the modification in 1 above, within 10 days of the date of this Order.
3. Bell:
(a) provide customers with the option of blocking collect calls and third number calls at no additional charge when this becomes technically feasible;
(b) file the appropriate tariff revisions when it is able to do (a) above; and
(c) notify the Commission, within 30 days of the date of this Order, of when it expects to be able to satisfy (a) above.
Allan J. Darling
Secretary General

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