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ARCHIVED -  Telecom Public Notice CRTC 96-10

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Telecom Public Notice

Ottawa, 4 April 1996

Telecom Public Notice CRTC 96-10

BELL CANADA AND BC TEL - INTRODUCTION OF REVISED CONDITIONS FOR UNSOLICITED LIVE VOICE AND FACSIMILE CALLS FOR THE PURPOSE OF SOLICITATION

 References:

 Bell Canada Tariff Notice 5685 and 5685A

 BC TEL Tariff Notice 3444

 The Commission has received applications from Bell Canada (Bell), dated 29 January 1996 and BC TEL, dated 14 February 1996 for approval of tariff revisions that provide for restrictions on the transmission of unsolicited facsimile messages for the purpose of solicitation during certain calling hours. In addition, the companies propose revisions to the "do not call" provisions, in their tariffs, as they apply to the calling lists of organizations and persons engaged in unsolicited live voice and facsimile calls for the purpose of solicitation.

 Bell and BC TEL propose that the transmission of unsolicited facsimile messages for the purpose of solicitation be restricted to the hours between 9:00 a.m. and 9:30 p.m., Monday to Friday, and between 10:00 a.m. and 6:00 p.m. on Saturday and Sunday.

 In addition, Bell and BC TEL propose that the current time-frame in which telemarketers must remove a customer's name and telephone number from their calling lists be reduced from 30 to 7 calendar days following a customer's request.

 The Commission has addressed interrogatories to Bell and BC TEL regarding their applications. Answers to these interrogatories are to be filed by 6 May 1996.

 Procedure

 1. Bell's and BC TEL's applications and their responses to the Commission's interrogatories may be examined at any of the companies' business offices or at any of the CRTC offices listed below:

 Central Building
Les Terrasses de la Chaudière
1 Promenade du Portage
 Room 201
Hull, Quebec

 Suite 1380
800 Burrard Street
Vancouver, British Columbia

 Place Montréal Trust
1800 McGill College Avenue
Suite 1920
Montréal, Quebec

 2. If you wish to comment on these applications, please write to Mr. Allan J. Darling, Secretary General, CRTC, Ottawa, Ontario, K1A 0N2, (819) 953-0795 by 3 June 1996. A copy of your comments should be sent to Bell and BC TEL at the following addresses:

 Mr. B.A. Courtois
Vice-President
(Corporate & Legal Affairs)
Bell Canada
105 Hôtel-de-Ville Street
6th Floor,
Hull, Quebec
J8X 4H7
Fax: (819) 778-3437

 Ms. Sandra Hertz
Director
Regulatory Matters
BC TEL
18th Floor
3777 Kingsway
Burnaby, British Columbia
V5H 3Z7
Fax: (604) 430-9653

 3. Bell and BC TEL may file any reply comments by 25 June 1996.

 4. In addition to hard copy filings, parties are encouraged to file with the Commission electronic versions of their submissions in accordance with the Commission's Interim Telecom Guidelines for the Handling of Machine-Readable Files, dated 30 November 1995. The Commission's Internet email address for electronically filed documents is public.telecom@crtc.x400.gc.ca. Electronically filed documents can be accessed at the Commission's Internet site at http://www.crtc.gc.ca.

 5. In light of the comment period specified in this Public Notice, the Commission expects to issue a ruling with respect to these applications in the third quarter of 1996.

Allan J. Darling
Secretary General

AVI96-10_0
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