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Ottawa, 29 January 1993
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Telecom Public Notice CRTC 93-14
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BELL CANADA - REVISIONS TO DIRECTORY ASSISTANCE CHARGES
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Reference: Tariff Notice 4505
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The Commission has received an application from Bell Canada (Bell), dated 11 September 1992, for approval of tariff revisions related to directory assistance charges.
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In its application, Bell proposes to apply a common directory assistance charge of $0.50 per requested telephone number for both local directory assistance (LDA) and long distance directory assistance (LDDA). Specifically, the company proposes to:
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(1) reduce the current LDA charge from $0.60 to $0.50;
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(2) eliminate the current free allowance of 50 LDDA calls to the United States per access per month;
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(3) reduce the Canada-U.S. LLDA charge from $0.80 to $0.50;
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(4) introduce a Canada/Canada LDDA charge of $0.50;
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(5) introduce a charge of $0.50 for requests for (a) out-of-book numbers (i.e., numbers that are within the same local calling area, but listed in another directory), (b) numbers that are new, changed or not listed, (c) foreign listings, and (d) 800 Service numbers via LDA, and
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(6) introduce a charge for LDA/LDDA requests from hotel PBX Service, and for requests for Bell numbers and for special instruction-type listings (for example, "if busy call" or "after hours call").
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The company proposes to establish a free monthly allowance of 25 LDA/LDDA requests per residence account for (1) persons certified as being 65 years of age or over, and (2) persons who are certified as physically or mentally disabled, functionally illiterate or who inform the company of a temporary handicap or disability preventing them from using the directory.
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Bell also proposes changes to the exemptions and exceptions to the application of LDA and LDDA charges.
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In support of its application, Bell has submitted information for which it has claimed confidentiality. An abridged version of this information has been provided for the public record.
The Commission addressed interrogatories to Bell with respect to its application. The company responded to these interrogatories on 21 January 1993.
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The application may be examined at any of Bell's business offices or at the offices of the CRTC, Room 201, Central Building, Les Terrasses de la Chaudière, 1 Promenade du Portage, Hull, Quebec, or Suite 602, Complex Guy-Favreau, East Tower, 200 René-Lévesque Blvd. West, Montréal, Quebec. A copy of Bell's application and of its responses to the Commission's interrogatories may be obtained by any person upon request directed to the company at the address shown below.
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If you wish to comment on the application, please write to Mr. Allan J. Darling, Secretary General, CRTC, Ottawa, Ontario, K1A 0N2, by 1 March 1993 (fax: (819)953-0795). A copy of your letter should be sent to Mr. B.A. Courtois, Vice President, Law & Regulatory Affairs, Bell Canada, 105 Hôtel-de-ville Street, 6th Floor, Hull, Quebec, J8X 4H7 (fax: (819)778-3437).
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Allan J. Darling
Secretary General
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