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Telecom Public Notice
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Ottawa, 11 December 1984
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Telecom Public Notice CRTC 1984-72
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IDENTIFICATION OF ENHANCED SERVICES
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In Enhanced Services, Telecom Decision CRTC 84-18, 12 July 1984 (Decision 84-18), the Commission directed the federally regulated telecommunications common carriers (the carriers) to identify, within 30 days of the date of the decision, which of the services that they currently provide should be considered enhanced pursuant to the definition contained in Decision 84-18.
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In submissions dated 13 August 1984 and 10 August 1984, Bell Canada (Bell) and British Columbia Telephone Company (B.C. Tel) identified as enhanced services their Envoy 100 and iNet 2000 services and B.C. Tel added its Voice Relay Service for the Deaf. CNCP Telecommunications (CNCP), in its letter to the Commission dated 13 August 1984, specified its Electronic Office Services and Infoswitch Terminal to Host Concentration as enhanced services. The latter service was also identified by Terra Nova Telecommunications Inc. (Terra Nova), in a letter to the Commission dated 17 August 1984, as the only enhanced service in its line of offerings. Both NorthwesTel Inc. and Telesat Canada advised the Commission, by letters dated 10 August 1984 and 13 August 1984, that their offerings did not include any which could be regarded as enhanced within the definition in Decision 84-18.
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The Canadian Manufacturers' Association and the Canadian Business Equipment Manufacturers' Association, having reviewed the carriers' filings, both expressed concern over what they characterized as the carriers' apparent misinterpretation of the Commission's definition of basic and enhanced services in Decision 84-18. The Canadian Industrial Communications Assembly, the Canadian Association of Data and Professional Service Organizations, the Canadian Bankers' Association and Datacrown Inc., (collectively referred to as CICA et al) submitted that the Commission should question Bell's and B.C. Tel's categorizing of a number of services, such as various Datapac access arrangements, as basic. CICA et al stated that Bell and B.C. Tel had originally indicated that they regarded these services as enhanced pursuant to the definitions of basic and enhanced services adopted by the United States Federal Communications Commission (FCC). CICA et al disagreed with Bell's and B.C. Tel's position that the Commission's definitions differ in substance from those of the FCC so as to give rise to changes in the categorizing of certain services. CICA et al urged that a procedure, to include public comment, be established to categorize properly the services offered by the carriers and that, without delay, the Datapac access arrangements be categorized as enhanced services.
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In reply, Bell argued that, because it does not know what a customer's usage of Datapac services is at any given time, it cannot classify them through direct application of the Commission's definitions. Bell stated that, as a result, it has classified Datapac services based on their primary function which, according to Bell, falls within the Commission's definition of a basic service.
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The Commission is inviting comment on which of the services contained in the carriers' submissions should be considered enhanced in light of the definition in Decision 84-18. In addition, the Commission invites comment as to whether any additional services, including the following, should be considered enhanced:
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a) Datapac Access Arrangements 3101, 3201, 3304 and 3305 provided by Bell and B.C. Tel; and
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b) Infocall, Telenet and Infotex provided by CNCP and Terra Nova.
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The carriers' submissions may be examined at any of their business offices or at any one of the following offices of the CRTC: Room 561, 1 Promenade du Portage, Les Terrasses de la Chaudière, Hull, Quebec, Guy Favreau Complex, East Tower, 200 Dorchester Blvd. West, Room 602, Montreal, Quebec; Room 428, 4th Floor, Barrington Tower, Scotia Square, Halifax, Nova Scotia and Kensington Building, 275 Portage Avenue, Winnipeg, Manitoba; Suite 1130, 700 West Georgia Street, Vancouver, B.C.
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If you wish to comment on the identification of enhanced services, please write to Mr. Fernand Bélisle, Secretary General, CRTC, Ottawa, Ontario, K1A 0N2, by 14 January 1985.
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A copy of your letter should be sent, as appropriate, to: Mr. E.E. Saunders, Q.C., c/o Mr. Peter J. Knowlton, Assistant General Counsel, Bell Canada, 25 Eddy Street, 4th Floor, Hull, Quebec, J8Y 6N4; Mr. K.D.A. Morrison, Secretary, British Columbia Telephone Company, 3777 Kingsway, Burnaby, British Columbia, V5H 3Z7; Mr. A.G. Duncan, Director, Regulatory Matters - General, CNCP Telecommunications, Suite 1907, West Tower, 3300 Bloor Street West, Toronto, Ontario, M8X 2W9; Mr. J.M. Williamson, Director, Marketing, NorthwesTel Inc., 301 Lambert Street, Whitehorse, Yukon Territory, Y1A 4Y4; Mr. B.A. Fulcher, Director, Marketing, Terra Nova Telecommunications Inc., 3 Terra Nova Drive, Gander, Newfoundland, A1V 2K6; and Mr. T. Moss, Director, Regulatory Matters, Telesat Canada, 333 River Road, 14th floor, Tower "A", Ottawa, Ontario, K1L 8B9.
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The carriers may file a reply with the Commission within ten days of receipt of comment.
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Fernand Bélisle
Secretary General
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